OKITOUR RENT-A-CAR PARTNER
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1 branches
●About transportation●
We provide free transportation to Naha Airport or hotels in Naha City.
●~2024/9/24
A staff member holding a "Cerulean Rental Car" sign will be waiting near the aquarium at exit ③ of the arrival lobby on the 1st floor of the domestic flight. Staff will guide you until the parking lot, which is about a 5-minute walk.
●After 2024/9/25
Once you exit the arrival lobby on the 1st floor of the domestic flight, come to rental car shuttle bus stop ⑭ across the crosswalk. Contact our office after you arrive and will send the shuttle to pick you up at shuttle bus stop ⑭.
--Naha Airport meeting place map--
We will adjust the pick-up time on the day according to your desired rental time and contact you around the evening of the day before.
Check what is covered before you drive.
[About insurance/compensation system]
In the unlikely event that an accident occurs, the amount you will have to pay and the compensation system that will be waived are listed below.
(An accident means any slight damage to the vehicle or damage to other people or property.)
[Optional insurance contents]
This is the content of the optional insurance that the rental vehicle has. Please check the deductible amount, etc.
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・Personal compensation: unlimited/including compulsory automobile liability
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・Objective compensation: Unlimited (① Deductible amount 50,000 yen)
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・Vehicle compensation: Market value per accident (① Deductible amount 50,000 to 100,000 yen)
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・Personal compensation: up to 30 million yen per person
We will compensate the amount of damages for injuries (including death and after-effects) caused by a car accident to a passenger, regardless of the driver's percentage of fault.
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*Customers will be responsible for any damage to tires, loss of foil caps, fees, etc.
*However, this does not apply to accidents that fall under the disclaimers of the insurance terms and conditions, accidents that violate the rental terms and conditions, and cases where there is no report to the police. This will be the responsibility of the customer.
[Non-operation charge (NOC)]
If you cause an accident while using your vehicle and cause damage to the vehicle, you will be required to pay a ''non-operation charge'' as part of your compensation for lost work while the vehicle is being repaired, regardless of the duration of the repair or the extent of the damage.
②Non-operation charge fee
・Self-propelled...20,000 yen
・Unable to run on its own...50,000 yen
(NOC will be charged even if you subscribe to the exemption compensation system)
[In case of an accident]
Be sure to take the following actions.
・If there is another party involved in the accident, please contact the police or our office (or your insurance company if it is outside business hours), even if you are involved in an accident alone.
・If there is another party, be sure to ask for their name, contact information, insurance company name, and name of the person in charge.
[★Disclaimer compensation system★]
In the unlikely event that an accident occurs, you will be responsible for the deductible amount ① (up to 50,000 to 100,000 yen each) listed in the insurance details above. (Compensation system that exempts deductible)
If you pay the following exemption fee and join the exemption system, the exemption amount will be waived in the event of an accident.
・Disclaimer compensation fee: 1,650 yen per day
*This plan includes a liability insurance fee.
[★Safe compensation system★]
You can also be exempted from NOC by joining the compensation system.
・Safety compensation fee: 1100 yen per day
[Cases where the compensation system is not applicable]
In the following cases, the customer will be responsible for the full amount, even if they have subscribed to the compensation system.
*Accidents caused by violations of road traffic laws such as drunk driving, unlicensed driving, speeding, reckless driving, etc.
(Customer will be responsible for all damages)
*Battery troubles due to tire punctures, bursts, forgetting to turn off lights, doors left ajar, etc. (market price)
*Incorrect gasoline
*Lost or damaged keys (current value)
*Loss of foil cap or damage to the extent that it cannot be used next time (market price)
* Burnt seats due to cigarettes, etc. (market price), other dirt and odor inside the car (market price)
*If you extend the rental time without permission and cause an accident
*An accident caused by a driver who is not registered as a driver, or an accident that occurs when sub-renting the car to another person.
*Accidents caused by using a mobile phone or staring at the navigation system.
*If a stolen vehicle is reported to the police (in a situation where the keys were left unattended and the customer was not at fault in any way), we will compensate for the damage to the vehicle. Theft or loss of luggage will not be covered.)
*Accidents that occur outside of roads and parking lots.
★We will not respond to any problems that arise when using the service outside of Okinawa's main island (excluding cases where the service is connected by a bridge).
(Ferry Travel use prohibited)
[★Disclaimer compensation system★]
In the unlikely event that an accident occurs, you will be responsible for the deductible amount ① (up to 50,000 to 100,000 yen each) listed in the insurance details above. (Compensation system that exempts deductible)
If you pay the following exemption fee and join the exemption system, the exemption amount will be waived in the event of an accident.
・Disclaimer compensation fee: 1,650 yen per day
*This plan includes a liability insurance fee.
[★Safe compensation system★]
You can also be exempted from NOC by joining the compensation system.
・Safety compensation fee: 1100 yen per day
Company terms you should review before booking.
Rental Car Rental Terms and Conditions
Chapter 1 General Provisions
Article 1 (Application of Terms and Conditions)
1. The Company shall rent this rental vehicle (hereinafter referred to as "rental car") to the Renter (including the driver; the same applies below) in accordance with the provisions of these terms and conditions, and the Renter shall rent it. Any matters not specified in the terms and conditions shall be governed by law or general practice.
2. The Company may enter into special agreements to the extent that they do not violate the spirit of these terms and conditions, law, or general practice. In the event that a special agreement is entered into, the special agreement shall take precedence.
Chapter 2 Rental Contract
Article 2 (Reservation)
1. When renting a car, the Renter may make a reservation by clearly indicating in advance the vehicle type, start date and time, rental location, rental period, return location, driver, and other rental conditions. The Company shall accept reservations within the range of rental cars in its possession.
2. If the Renter requires legally required equipment such as a child seat, or equipment such as a car navigation system to be used by the Renter, the Renter shall make such reservations at the same time as making the reservation in the preceding paragraph.
3. The reservation in the preceding paragraph shall be made by paying a reservation application fee as separately stipulated.
4. If the conclusion of the rental car rental contract (hereinafter referred to as the "rental contract") has not begun more than one hour after the rental start time reserved in the preceding paragraph, the reservation shall be deemed to have been canceled.
5. If the rental conditions in paragraph 1 are to be changed, the prior consent of the Company must be obtained. However, if a reservation application is made through a travel agency or other entity with which the Company has a contract and which handles reservations on behalf of the Company, the reservation may be canceled or changed at the reservation agency that accepted the application.
Article 3 (Conclusion of Rental Contract)
1. The Company shall conclude a rental contract upon the Renter's application, except in cases where there is no rental car available for rental or where the Renter falls under any of the items of Article 9.
2. The application for the rental contract shall clearly state the rental conditions stipulated in paragraph 1 of the preceding article.
3. When the rental contract is concluded, the Company shall charge the rental fee as stipulated separately.
Article 4 (Conclusion of rental contract, etc.)
1. The rental contract shall be concluded when the Company receives the rental fee and delivers the rental car to the renter. In this case, the reservation application fee shall be used as part of the rental fee.
2. If the Company is unable to rent the reserved vehicle model due to an accident, theft, or other reasons beyond the Company's control, the Company may rent a vehicle model different from that reserved (hereinafter referred to as the "substitute rental car").
3. If the rental fee for the substitute rental car rented pursuant to the preceding paragraph is higher than the rental fee for the reserved vehicle model, the rental fee shall be based on the rental fee for the reserved vehicle model, and if the rental fee is lower than the rental fee for the reserved vehicle model, the rental fee shall be based on the rental fee for the substitute rental car.
4. The Renter may refuse the offer of a substitute rental car under paragraph 2 and cancel the reservation.
Article 5 (Cancellation of Rental Contract)
1. If the Renter falls under any of the following items during the rental period, the Company may cancel the rental contract without any notice or demand and immediately request the return of the rental car. In this case, the Company shall not return the rental fee for the vehicle received under the previous article.
(1) If these terms and conditions are violated.
(2) If a traffic accident occurs due to reasons attributable to the Renter.
(3) If any of the items under Article 9 apply.
2. If the Renter becomes unable to use the Rental Car due to a defect that occurred before it was handed over to the Renter, the Renter may cancel the rental contract, except when measures under Article 22, paragraph 3 have been taken.
Article 6 (Early termination of rental contract due to force majeure)
1. If the rental vehicle becomes unusable during the rental period due to a natural disaster or other force majeure, the rental contract shall be terminated.
2. If the Renter falls under the preceding paragraph, he/she shall notify the Company of this fact.
Article 7 (Early termination)
1. The Renter may terminate the rental contract with the consent of the Company even during the rental period. In this case, the Renter shall pay the early termination fee as specified in Article 25.
2. If the Renter returns the rental vehicle during the rental period due to an accident or breakdown caused by the Renter, the rental contract shall be terminated.
3. If the Renter returns the rental vehicle as specified in the preceding paragraph, the Company shall not refund the rental fee received as specified in Article 4.
Article 8 (Changes to rental conditions)
1. If the Renter wishes to change the rental conditions as specified in Article 3, paragraph 2 after the Rental Contract has been established, the Company's approval must be obtained in advance.
2. If the change in the rental conditions under the preceding paragraph causes an impediment to the rental business, the Company may refuse to accept the change.
Article 9 (Refusal to Enter into Rental Contract)
The Company may refuse to enter into a rental contract if the Renter falls under any of the following items.
(1) When the Renter does not hold a driver's license that qualifies him/her to drive the rented vehicle.
(2) When the Renter is under the influence of alcohol.
(3) When the Renter is showing symptoms of intoxication due to narcotics, stimulants, paint thinner, etc.
(4) When the driver specified in the reservation is different from the driver at the time of rental vehicle delivery.
(5) When the rental fee payment is in arrears for a past rental.
(6) When an act that falls under any of the items listed in Article 17 has occurred in a past rental.
(7) When an act that falls under any of the items listed in Article 30 has occurred in a past rental (including rentals by other rental car operators).
Chapter 3 Rented Vehicles
Article 10 (Start Date, etc.)
1. Our company shall rent out the rental car specified in Article 14 at the start date, time and rental location specified in Article 3, Paragraph 2.
Article 11 (Rental Method, etc.)
1. Our company shall rent out the rental car after the lessee, in cooperation with our company, has inspected the exterior and accessories of the vehicle based on the daily inspection and maintenance specified in Article 47-2 of the Road Transport Vehicle Law and the inspection table specified separately to confirm that the rental car is not defective.
2. If our company finds any defective maintenance in the rental car during the inspection in the preceding paragraph, we shall take measures such as replacing the vehicle.
3. When our company delivers the rental car, we shall issue to the lessee a specified automobile rental certificate containing the details specified by the Director of the Land Transport Branch Office of the Regional Transport Bureau and the Director of the Land Transport Office of the Okinawa Prefectural General Bureau.
Chapter 4 Rental Fee
Article 12 (Rental Fee)
1. The rental fee under Article 4 received by the Company shall be based on the fee table notified to the Director of the Land Transport Bureau of the Regional Transport Bureau and the Director of the Land Transport Office of the Okinawa General Bureau at the time of rental.
2. The rental fee received by the Company shall be the total amount of the basic fee and any additional fees attached to the rental.
Article 13 (Measures for amendment of rental fee)
When the rental fee under the previous article is revised after the reservation under Article 2, the fee table applied at the time of reservation shall be applied, notwithstanding the previous article, paragraph 1.
Chapter 5 Responsibility
Article 14 (Periodic Inspection and Maintenance)
The Company shall rent out a rental car that has undergone periodic inspection and maintenance under Article 48 of the Road Transport Vehicle Law.
Article 15 (Daily Inspection and Maintenance)
During the rental period, the Renter shall carry out daily inspection and maintenance as specified in Article 47-2 of the Road Transport Vehicle Law before using the rented vehicle every day.
Article 16 (Renter's Management Responsibilities)
1. The Renter shall use and store the Rental Car with the due care of a good manager.
2. The management responsibility in the preceding paragraph shall commence when the Rental Car is handed over to the Company and end when it is returned to the Company.
Article 17 (Prohibited Acts)
The Renter shall not engage in the following acts during the rental period.
(1) Using the Rental Car for automobile transportation business or similar purposes without the Company's consent and without obtaining permission under the Road Transportation Act.
(2) Subleasing the Rental Car or using it as collateral or engaging in any other act that infringes on the Company's ownership rights.
(3) Forging or altering the registration plate or vehicle number plate of the rental car, or modifying or remodeling the rental car, or otherwise altering its original state.
(4) Using the Rental Car for various tests or competitions, or for towing or pushing other vehicles, without the Company's consent.
(5) Using the Rental Car by anyone other than the Renter or Co-Leasee.
(6) Using a rental car in violation of laws, regulations, or public order and good morals.
(7) Purchasing damage insurance for the rental car without obtaining the consent of the Company.
Article 18 (Obligation to carry the automobile rental certificate)
1. The Renter must carry the automobile rental certificate issued in accordance with Article 11, Paragraph 3 during the rental period of the rental car.
2. If the Renter loses the automobile rental certificate, he/she must immediately notify the Company of this fact.
Article 19 (Liability for compensation)
1. If the Renter causes damage to the rental car due to an accident attributable to the Renter, the Renter shall pay to the Company compensation for damages as separately stipulated as business compensation during the rental car repair period. The Company will clearly indicate this amount in the fee schedule.
2. In addition to the provisions of the preceding paragraph, if the Renter causes damage to a third party or the Company while using the rental car, the Renter shall be liable to compensate for such damages. However, this does not apply to cases where the damage is due to reasons not attributable to the Renter.
Chapter 6: Handling Automobile Accidents
Article 20 (Handling Accidents)
1. If an accident occurs during the rental period involving the rental car, the Renter shall take legal measures regardless of the severity of the accident, and shall handle the matter as follows:
(1) Immediately report the circumstances of the accident to the Company.
(2) Submit without delay any documents or evidence required by the Company and the insurance company contracted by the Company regarding the accident.
(3) Obtain the Company's prior consent when making a settlement or agreement with a third party regarding the accident.
(4) Repairs to the rental car shall be carried out by the Company or a workshop designated by the Company, except when there are special reasons.
2. In addition to the provisions of the preceding paragraph, the Renter shall endeavor to resolve the accident at his/her own responsibility.
3. The Company shall provide advice to the Renter regarding accident handling related to the rental car, and shall cooperate in the resolution of the accident.
Article 21 (Compensation)
1. The Company shall indemnify the Renter for the liability for damages borne by the Renter under Article 19, Paragraph 2, in accordance with the compensation system established by the Company, within the following limits.
(1) Personal injury compensation: Limit per person, unlimited
(2) Property damage compensation: Limit per accident, unlimited (deductible amount 50,000 yen)
(3) Vehicle compensation: Limit per accident, current value (deductible amount 50,000 yen to 100,000 yen)
(4) Passenger compensation: Up to 30 million yen per person
2. Any damages that exceed the compensation limit shall be borne by the Renter.
3. When the Company has paid the amount of damages that should be borne by the Renter, the Renter shall immediately reimburse the Company for the amount paid by the Company.
4. The Renter shall be responsible for the deductible portion of the compensation system, unless a special agreement has been made.
5. This compensation system does not apply to accidents not reported to the police or our sales office, accidents that fall under the disclaimer clause in the property insurance policy, accidents that occur after the rental due to items 1 to 3 of Article 9 (Refusal to conclude a rental agreement), accidents that fall under items 1 to 5 of Article 17 (Prohibited acts), and accidents that occur during an extension of the rental period without permission.
Article 22 (Measures for breakdowns, etc.)
1. If the Renter discovers an abnormality or malfunction of the Rental Vehicle during the rental period, he/she must immediately stop driving, contact the Company, and follow the Company's instructions.
2. If the abnormality or malfunction of the Rental Vehicle is due to the Renter's intentional or negligent acts, the Renter shall bear the costs required for collection and repair of the Rental Vehicle.
3. If the Rental Vehicle becomes unusable due to a defect that existed before the rental, the Renter may be provided with a substitute rental vehicle or equivalent measures from the Company.
4. With the exception of the measures set forth in the preceding paragraph, the Renter shall not claim against the Company for damages arising from the inability to use the Rental Car.
Article 23 (Exemption from Liability Due to Force Majeure)
1. If the Renter is unable to return the Rental Car within the rental period due to a natural disaster or other force majeure, the Company shall not hold the Renter liable for damages arising from this. In this case, the Renter shall immediately contact the Company and follow the Company's instructions.
2. If the Renter is unable to rent the Rental Car or provide a substitute Rental Car due to a natural disaster or other force majeure, the Renter shall not hold the Company liable for damages arising from this. In this case, the Company shall immediately contact the Renter.
Chapter 7 Cancellation, Refunds, etc.
Article 24 (Cancellation of Reservations, etc.)
1. If the Renter cancels the reservation for his/her own reasons despite having made a reservation under Article 2, or if the Rental Agreement is not concluded, or if the Rental Car cannot be used due to not reserving the equipment under Article 2, Paragraph 2, the Renter shall pay a cancellation fee as specified separately. When this cancellation fee is paid, the Company shall return the reservation application fee.
2. If the Company cancels the reservation for his/her own reasons despite having made a reservation under Article 2, or if the Rental Agreement is not concluded, the Company shall return the reservation application fee and pay a penalty as specified separately.
3. If the Rental Agreement is not concluded for reasons other than the preceding two paragraphs despite having made a reservation under Article 2, the reservation shall be considered canceled. In this case, the Company shall return the reservation application fee.
The Company and the Renter shall not make any claims against each other for not concluding the Rental Agreement, except as specified in the preceding three paragraphs.
Article 25 (Early Termination Fee)
If the Renter terminates the contract early as specified in Article 7, Paragraph 1, the Renter shall pay the following early termination fee in addition to the rental fee corresponding to the period up to the termination.
Early Termination Fee = {(Basic fee corresponding to the rental contract period) - (Basic fee corresponding to the period from rental to return)} x 50%
Article 26 (Refund of rental fee)
1. In the following cases, the Company shall refund all or part of the rental fee received from the Renter as specified in each item.
(1) In the case where the Renter terminates the rental contract as specified in Article 5, Paragraph 2, the full amount of the rental fee received.
(2) In the case where the rental contract is terminated as specified in Article 6, Paragraph 1, the remaining amount obtained by deducting the rental fee corresponding to the period from rental to the end of the rental contract from the rental fee received.
(3) In the event that the Renter terminates the contract midway pursuant to Article 7, Paragraph 1, the rental fee received minus the rental fee corresponding to the period from the date of rental to the date of return due to midway termination shall be deducted.
2. The refund under the preceding paragraph may be offset against any midway termination fees or other amounts to be received.
Chapter 8 Return
Article 27 (Inspection of Rental Car, etc.)
1. When the Renter returns the Rental Car to the Company, the Renter shall return it in the same condition as when it was inspected at the time of delivery, excluding wear and tear due to normal use.
2. When returning the Rental Car, the Company shall inspect the condition of the Rental Car in the presence of the Renter.
3. When returning the Rental Car, the Renter shall inspect the Company in the presence of the Company to confirm that there are no belongings left behind by the Renter or any passengers in the Rental Car, and the Company shall not be liable for any belongings left behind after the return.
Article 28 (Time of Return of Rental Car, etc.)
1. The Renter shall return the rental car within the rental period.
2. If the Renter extends the rental period pursuant to Article 8, Paragraph 1, the Renter shall pay the rental fee corresponding to the changed rental period or the fee before the change and the excess fee (total amount), whichever is lower.
3. If the Renter returns the car after the rental period has expired without obtaining the consent of the Company pursuant to Article 8, Paragraph 1, the Renter shall pay a penalty calculated as follows:
Penalty fee = Number of hours exceeded x Unit price of excess fee x 300%
Article 29 (Place of return of rental car, etc.)
1. The rental car shall be returned to the return location specified in Article 3, Paragraph 2. However, if the return location is changed pursuant to Article 8, Paragraph 1, the car shall be returned to the changed return location.
2. In the case of the proviso of the previous paragraph, the Renter shall bear the cost of transportation required due to the change of the return location.
3. If the Renter returns the Rental Car to a location other than the return location specified in Article 3, Paragraph 2 without obtaining the consent of the Company under Article 8, Paragraph 1, the Renter shall pay the following penalty for changing the return location. Penalty for changing the return location = Transportation cost required due to the change of the return location x 300%
Article 30 (Procedures when the Rental Car is not Returned)
If the Renter does not return the Rental Car to the return location specified in the previous paragraph 1 within 24 hours from the expiration of the rental period and does not comply with the Company's request for return, or if the Renter's whereabouts are unknown, the Company may operate the vehicle search device installed in the Rental Car. In addition, even if 72 hours have passed (if the rental car is not returned to the return location specified in the previous article, paragraph 1, and the Company does not comply with the request for return, or if the Renter's whereabouts are unknown), the Company may take necessary measures, including legal procedures.
Article 31 (Agreement to registration and use of credit information)
The Renter agrees that if the previous article applies, credit information based on objective rental facts will be registered with the National Rental Car Association for a period not exceeding seven years, and that such information will be used by the National Rental Car Association, its affiliated prefectural rental car associations, and their member companies.
Chapter 9 Miscellaneous
Article 32 (Consumption tax)
The Renter shall separately pay to the Company the consumption tax (including local consumption tax) imposed on monetary obligations under this agreement.
Article 33 (Late payment damages)
If the Renter fails to perform monetary obligations under this agreement, the Renter shall pay to the Company late payment damages at an annual rate of 14.6%.
Article 34 (Details of the contract)
1. The Company may stipulate separate detailed rules for the implementation of these terms and conditions.
2. If the Company stipulates separate detailed rules, the Company shall post them at its offices and include them in brochures and price lists issued by the Company. The same shall apply if the detailed rules are changed.
Article 35 (Priority of the Japanese terms and conditions)
In the event of a discrepancy between the terminology or wording of the Japanese terms and conditions and the multilingual terms and conditions, the Japanese terms and conditions shall be the official one and shall take precedence.
Article 36 (Court of jurisdiction)
In the event of a dispute regarding the rights and obligations under these terms and conditions, the court with jurisdiction over the location of the Company's head office shall be the court of jurisdiction.
Additional provisions These terms and conditions shall come into effect on June 15, 2024.
The fees below apply depending on when you cancel.
If for any reason, the customer cancels his or her reservations, he or she will have to pay the following cancellation fees. Furthermore, please keep in mind that any bank transfer fees will be the customer's responsibility.
Cancellation 8-10 days before reservation date・・・20% of the original price
Cancellation 2-7 days before the reservation date・・・30% of the original price
Day before the reservation date・・・50% of the original price
On the reservation date・・・100% of the original price
| When you cancel | Fee |
|---|---|
| 10 day(s) before pickup ~ 8 day(s) before pickup | 20% |
| 7 day(s) before pickup ~ 2 day(s) before pickup | 30% |
| 1 day(s) before pickup | 50% |
| On the pickup day | 100% |
Fees are calculated on a business-day basis (5 PM cutoff) and charged against the amount paid.
See how pickup and return work at each branch. Use search when there are many branches.
●Rental date●
・Reception & explanation
We will conclude a rental contract.
Please present the driver's license of all persons driving.
We would like to inform you of the "precautions" when using a rental car.
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We will check with you the condition of the rental car and whether there are any scratches. (Full tank of gasoline.)
●Return date●
Please fill up the tank with gasoline at our nearest gas station and return it.
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Please contact us when you arrive at our office.
TEL: 098-941-6828
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Check the condition of the rental car with the staff.
Gasoline/lost items check
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Finish.
*The final return time is until 18:00 for those using transportation, and until 19:00 for those without transportation. For returns exceeding this time, we will charge a one-day extension fee and return the item the next morning.
1 branches