Information for insurance of Blue Rent-a-Car Ishigaki Airport
If a customer (the renter and any registered drivers reported at the time of rental) causes damage to a third party or to our company due to an accident or other incidents, the customer will be held liable for damages. Our rental cars include insurance and compensation up to a specified limit to cover this liability. However, depending on the nature and circumstances of the accident, insurance payouts may not apply (exclusion from coverage). Additionally, even when insurance is applicable, deductibles (out-of-pocket expenses) must be paid by the customer.
Bodily Injury: Unlimited
Property Damage: Unlimited (Deductible: 50,000 JPY)
Vehicle Damage: Market Value (Deductible: 50,000 JPY)
Personal Injury: Up to 50 million JPY per person
■ Non-Operation Charge (NOC) Information
If the vehicle requires repair or cleaning due to an accident, theft, breakdown, or staining that is not the fault of our company, and we are unable to use the vehicle for business during that period, the following amounts will be charged as compensation for loss of use:
If the vehicle can be driven and is returned to the branch: 50,000 JPY
If the vehicle cannot be driven and is not returned to the branch: 80,000 JPY
In the event that the vehicle is irreparable (scrapped) due to a self-inflicted accident, a deductible fee of 100,000 JPY will apply, regardless of your insurance enrollment status.
Add-on Fee: Available for 1,650 JPY per day
Bodily Injury: Unlimited
Property Damage: Unlimited (Deductible: 0 JPY)
Vehicle Damage: Market Value (Deductible: 0 JPY)
Personal Injury: Up to 50 million JPY per person
■ Non-Operation Charge (NOC) Information
※ Please note that the Non-Operation Charge (NOC) is NOT waived even if you enroll in the Collision Damage Waiver (CDW). The following amounts will still apply in the event of an accident:
If the vehicle can be driven and is returned to the branch: 50,000 JPY
If the vehicle cannot be driven and is not returned to the branch: 80,000 JPY
In the event that the vehicle is irreparable (scrapped) due to a self-inflicted accident, a deductible fee of 100,000 JPY will apply, regardless of your insurance enrollment status.
Add-on Fee: Available for 3,300 JPY per day
Bodily Injury: Unlimited
Property Damage: Unlimited (Deductible: 0 JPY)
Vehicle Damage: Market Value (Deductible: 0 JPY)
Personal Injury: Up to 50 million JPY per person
■ Non-Operation Charge (NOC) Information
Non-Operation Charge (NOC): WAIVED
In the event that the vehicle is irreparable (scrapped) due to a self-inflicted accident, a deductible fee of 100,000 JPY will apply, regardless of your insurance enrollment status.
If you enroll in the Collision Damage Waiver system, the deductibles (out-of-pocket expenses at the time of an accident) for property damage and vehicle damage will be waived according to the details of your selected plan. However, please note that if the situation falls under "Exclusions from Coverage (cases where insurance/compensation cannot be used)," you will not be covered even if you have enrolled in the CDW system.
※ If any out-of-pocket expenses incur due to an accident, you must pay the required amount immediately on-site.
【Passenger Coverage】
For injuries (including death and permanent disability) sustained by passengers due to an automobile accident, damages will be compensated regardless of the driver's fault percentage. (Limit: Up to 50 million JPY per person / Damages including medical expenses will be calculated according to the standards specified in the insurance policy)
In the unlikely event that expenses to be borne by the customer occur due to an accident or breakdown, the estimated charge must be deposited (paid) on-site immediately at the time of the incident. (Final settlement will be made at a later date after repair costs and other expenses are finalized)
We thoroughly clean and wash all vehicles prior to rental. However, due to the rich natural environment of Ishigaki Island, insects (such as ants or small bugs) may occasionally find their way into the vehicle. While we implement constant pest control measures, it may not be possible to completely prevent this, especially after rainfall. We kindly ask for your understanding regarding the island's natural environment.
※ Depending on the situation, a replacement car may be provided (subject to vehicle availability).
| Item / Description | Customer Charge (Tax Included) | |
| 1 | Vomiting, severe odor, or significant stains (water damage, ink stains, etc.) | 33,000 JPY (Cleaning Fee) |
| 2 | Smoking in a non-smoking vehicle (including e-cigarettes/vapes) | 55,000 JPY (Cleaning Fee) |
| 3 | Tire damage (puncture, burst) / Loss of wheel cap | 22,000 JPY / per piece |
| 4 | Loss or damage of the vehicle key (smart key) | 44,000 JPY – 110,000 JPY (Replacement Cost) |
| 5 | Damage or loss of interior equipment (navigation system, floor mats, etc.) | 3,300 JPY – 22,000 JPY / per piece (Varies by item) |
| 6 | Dead battery (due to leaving lights or interior lamps turned on) | 16,500 JPY (Includes roadside assistance & replacement) |
| 7 | Use of the vehicle in violation of our terms and conditions | 55,000 JPY (Penalty Fee) |
| 8 | Switching vehicles due to personal preference when the car is not faulty | Gasoline cost & roadside assistance fee (Actual cost) |
Driving Errors and Incorrect Fueling (Misfueling)
Vehicle breakdown caused by improper operation or driving errors.
Vehicle breakdown caused by filling the tank with the wrong fuel type (e.g., Regular Gasoline vs. Diesel).
Improper Driving and Usage
Driving on non-designated roads (beaches, riverbeds, grassy areas, forest paths, etc.).
Driving with passengers exceeding the vehicle's legal capacity.
Accidents caused by an unauthorized driver who was not registered at the time of rental.
Severe Traffic Violations and Gross Negligence
Drunk driving or driving without a valid license.
Accidents caused by gross negligence (speeding, running red lights, failure to wear a seatbelt, etc.).
Inappropriate Post-Accident Actions
Failure to report the accident to the police (resulting in the inability to obtain an official Accident Certificate).
Failure to contact the rental car branch immediately.
Settling the accident privately with the other party without our company’s consent.
Others
Any other accidents that fall under the exclusion clauses of the insurance policy.
🚨 If the vehicle is written off (totaled/scrapped) due to a single-vehicle accident, an additional out-of-pocket fee of 100,000 JPY will be charged separately from the items above.
In the event of an accident, you must follow these steps immediately to ensure your insurance coverage remains valid:
Rescue the Injured: If anyone is injured, provide immediate first aid and call for medical help.
Contact the Police (Dial 110): Report the accident to the Japanese police immediately. You MUST obtain an official Accident Certificate (Jiko Shomeisho).
Contact the Rental Car Branch: Inform our local branch immediately at 090-3760-9077.
Deductible Information: The deductible refers to the amount (tax included) that the customer must pay directly out of pocket. In the event of an accident or trouble, it must be paid on-site immediately.
NOC (Non-Operation Charge) Rules: If you have only enrolled in the standard CDW plan, the NOC is not waived in the event of an accident and must be paid on-site. (Applicable to customers who did not join the Full NOC Protection Plan)
Exclusion from Coverage: You will not receive any insurance benefits if the incident involves a violation of traffic laws, breach of rental terms, or failure to report the accident to the police and our branch.