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Insurance information

Information for insurance of Ones Rent a Car

Insurance information

■ Basic Insurance: Included in vehicle rental fee
■ Collision Damage Waiver (CDW): ¥1,100 per 24 hours
■ CDW + NOC: ¥1,100 per 24 hours


⚠️ Non-Covered Cases (Customer Responsibility)

In the following cases, insurance and compensation will not apply,
and all costs incurred will be borne by the customer.

  • Single-vehicle accident
  • 100% customer fault accident
  • Accident where the other party is unidentified (hit-and-run, etc.)
  • Accident without police report
  • Accident caused by an unregistered driver
  • Driving without a license / under the influence
  • Accident outside contract period or during unauthorized extension
  • Damage exceeding coverage limits
  • Cases excluded under insurance policy
  • Accident caused by violation of traffic laws and regulations
  • Accident caused by intentional or gross negligence
  • Wrong fuel usage (fuel type error)
  • Driving with excess passengers
  • Driving outside normal roads (unpaved roads, beaches, etc.)

In addition, the customer is responsible for managing the vehicle during the rental period,
and even unnoticed damage may be charged to the customer.


■ Coverage Details

Bodily Injury: Unlimited
Property Damage: Unlimited (Deductible: ¥50,000)
Personal Injury: Up to ¥30,000,000 per person
Vehicle Damage: Based on market value (Deductible: ¥50,000)

※ Deductible means the amount the customer must pay when coverage applies.
If CDW is purchased, the deductible will be waived.
(Except for single accidents / 100% fault cases)


■ Road Service Information

In case of accident or vehicle trouble, affiliated roadside service can be used.

Fee: Free
(However, in non-covered cases, charges from ¥150 per km will apply.)


■ Non-Operation Charge (NOC)

If the vehicle is damaged during use,
the following fees apply regardless of damage level or repair duration.

Drivable (return possible to designated location)
→ ¥20,000

Not drivable (return not possible)
→ ¥50,000 + towing fee

NOC will be waived if this insurance is purchased.


Smoking in non-smoking vehicles
Contamination caused by pets
Damage or odor caused by food/liquid

These cases are also subject to charges.
※ Even with CDW + NOC coverage, the above costs must be paid separately.


■ Please Check (Important Notice)

▶ Non-Covered Items (Customer Responsibility)

The following are not covered and must be fully paid by the customer:

Tire puncture and damage
Wheel damage and wheel cap loss/damage
Glass cracks and damage caused by flying stones
Loss or damage of vehicle equipment and options (navigation, ETC, etc.)


■ In Case of Accident or Trouble

If an accident or vehicle issue occurs:
👉 You must contact the rental company immediately.


■ Early Return

Even if the vehicle is returned earlier than the contract period:
👉 No refund will be given for unused time.


■ Parking Violation

If a parking violation sticker is issued:

Pay fine at designated police station
Submit the following upon return:

  • Violation notice
  • Payment receipt

※ If submission is difficult:
→ Sign violation confirmation + deposit ¥20,000
→ Full refund after submission


■ Rental Period Change (Extension)

Extension fee + insurance fee will apply if overdue
Extension: max 48 hours / once only
Must return within business hours
Extension may not be available depending on reservation status

※ Prior notice is required in case of delay


■ Extension Fee Standard

Vehicle fee: charged hourly
Insurance: charged per 24 hours
Peak season rates: applied separately


■ Fuel Policy

Vehicle is rented full → must be returned full
Designated gas station + receipt required

If not refueled:
More than half → ¥5,500
Less than half → ¥11,000


■ Optional Items

Child seats must be installed by customer
Required for children under 6

※ Navigation routes/time are for reference only


■ Vehicle Tracking System

If necessary,
👉 location tracking system may be activated


■ Other Information

All usage follows rental terms and conditions
Service available only after agreement


■ Cost Comparison

▶ With CDW
Deductible: ¥0
NOC: ¥20,000 ~ ¥50,000

▶ Without CDW
Property: ¥50,000
Vehicle: ¥50,000
NOC: ¥20,000 ~ ¥50,000
Maximum: approx. ¥120,000 ~ ¥150,000 + towing


■ Important Notes

※ Even with CDW, the following are excluded:

100% customer fault accident
(e.g., single accident, parking collision, etc.)


※ Drivable Standard

Vehicle must meet safety standards
Broken mirrors/lights → considered non-drivable


■ In Case of Accident

Follow instructions immediately
👉 Contact authorities and call center

※ Single accident or 100% fault
👉 Not covered by CDW