M7 Rent a Car

---- Basic Coverage (Included in the rental fee) ----

【Insurance and Coverage Details】

Liability Coverage: Unlimited per person (including compulsory automobile liability insurance)
Property Damage Coverage: Unlimited per accident (deductible: ¥50,000)
Personal Injury Coverage: ¥30 million per person
Vehicle Coverage: ¥30 million per person (deductible: ¥50,000–¥100,000)
※ Foreign and some luxury cars have a deductible of ¥100,000.

【NOC (Non-Operation Charge)】

If the rental car is returned to the designated location under its own power: ¥20,000–¥50,000
If the rental car cannot be returned to the designated location under its own power: ¥50,000–¥100,000
※ For foreign and some luxury cars: ¥50,000 for self-powered returns, ¥100,000 if not self-powered.

---- Super Safety Package (Additional fees apply every 24 hours) ----

・Kei Cars: ¥1,000 / 24 hours
・Compact Cars: ¥1,250 / 24 hours
・Vans: ¥1,500 / 24 hours
・Foreign Cars: ¥2,000 / 24 hours

【Insurance and Coverage Details】

Liability Coverage: Unlimited per person (including compulsory automobile liability insurance)
Property Damage Coverage: Unlimited per accident (deductible: None)
Personal Injury Coverage: ¥30 million per person
Vehicle Coverage: ¥30 million per person (deductible: None)

【NOC (Non-Operation Charge)】

If the rental car is returned to the designated location under its own power: Waived
If the rental car cannot be returned to the designated location under its own power: Waived

M7 Car Rental Terms and Conditions

Handling of Personal Information

1. The borrower (including those who intend to apply for a rental agreement) and the driver (hereinafter referred to individually as "borrower" and "driver") agree that our company will use the borrower's and driver's personal information for the following purposes: (1) To fulfill the obligations of car rental operators based on the basic notice related to car rentals (Ministry of Transportation Circular No. 138, June 13, 1995, hereinafter "basic notice"). (2) To verify the identity and assess the borrower or driver. (3) To inform the borrower or driver about automobiles, insurance, mobile phones, other products and services handled by our company, or various events and campaigns, through sending printed materials, emails, etc. (4) To conduct surveys for product development or customer satisfaction improvement measures. (5) To process personal information into a form that does not identify the individual, aggregate, analyze it, and consider product planning, development, and customer satisfaction improvement measures, as well as to provide information on products and services for business purposes.
2. The borrower agrees that our company may provide their personal information to third parties within the scope outlined below. However, the borrower can request to stop providing their personal information to such third parties. (1) Information provided: Rental car class, purpose of use, start date and time of the rental, and personal information such as borrower's name and address. (2) Recipients and purposes of use:
   • Individuals who have entered into a franchise agreement with M7 Car Rental operated by our company.
   • Entities that have entered into an information provision agreement with our company.
   • Toll road operators etc. (defined in Article 14, Paragraph 4).

Chapter 1 General Provisions Article 1 (Application of Terms and Conditions)

1. Our company lends vehicles (hereinafter referred to as "rental cars") to the borrower in accordance with these terms and conditions (hereinafter "terms and conditions") and the provisions of the detailed rules, and the borrower rents them understanding these terms and conditions. For matters not stipulated in the terms and conditions and detailed rules, laws or general customs shall apply.
2. Within the scope not contrary to the spirit of the terms and conditions, laws, and general customs, our company may agree to special provisions. In the event of such special provisions, they shall take precedence over these terms and conditions and detailed rules.
3. When concluding a rental agreement, if the borrower designates a different driver, they must make the driver aware of the obligations and stipulated matters for drivers in the terms and conditions and detailed rules and ensure compliance.

Chapter 2 Reservations Article 2 (Reservation Application)

1. When intending to rent a rental car, the borrower may apply for a reservation by specifying the car class, purpose of use, start date and time of rental, rental location, rental period, return location, driver, need for accessories such as child seats, and other rental conditions (hereinafter "rental conditions") in advance using the methods prescribed by our company and agreeing to our company's rate table, etc.
2. When our company receives a reservation application from the borrower, as a general rule, we will respond to the reservation within the range of rental cars and rental conditions available to our company. In this case, except when our company specifically permits otherwise, the borrower shall pay the reservation application fee prescribed by our company. Article 3 (Change of Reservation) The borrower must obtain our company's consent when attempting to change the rental conditions. Article 4 (Cancellation of Reservation, etc.)
3. The borrower and our company shall conclude a rental car contract by the start date and time of the rental specified in Article 2, Paragraph 1.
4. The borrower and our company may cancel the reservation using the methods prescribed by our company. If a rental car contract (hereinafter "rental contract") is not concluded even after one hour has passed from the scheduled start time of the rental, the reservation will be canceled regardless of the circumstances.
5. If the reservation is canceled due to the borrower's circumstances, the borrower shall pay the reservation cancellation fee prescribed separately by our company, and when this cancellation fee is paid, our company will return the reservation application fee that has been received.
6. If the reservation is canceled due to our company's circumstances, we will return the reservation application fee that has been received to the borrower.
7. If the rental contract is not concluded due to reasons other than those in the preceding two paragraphs, the reservation will be canceled. In this case, our company will return the reservation application fee that has been received to the borrower.
8. The borrower and our company agree not to make any claims against each other regarding the cancellation of the reservation and the non-conclusion of the rental contract, except in the cases specified in this article and the following article. Article 5 (Alternative Rental Car)
9. If our company cannot provide a rental car that meets the conditions specified by the borrower, such as the car class, accessories, non-smoking/smoking vehicle, transmission specifications, etc. (hereinafter "conditions"), we will immediately notify the borrower.
10. If it is possible to lend a rental car other than the conditions reserved in the case of the preceding paragraph, our company may offer to lend an alternative rental car (hereinafter "alternative rental car") to the borrower, notwithstanding the provisions of Paragraph 4 and Paragraph 5 of the preceding article.
11. When the borrower accepts the offer in the preceding paragraph, our company will lend the alternative rental car under the same rental conditions as at the time of reservation, except for the conditions that were not met. In this case, the borrower shall pay the lower of the rental fee for the alternative rental car and the rental car under the reserved conditions.
12. If the borrower refuses the offer in Paragraph 2, the reservation will be canceled, and the treatment of the reservation application fee, etc., shall be applied as prescribed in Paragraph 5 of the preceding article. Article 6 (Reservation Agency)
13. The borrower may apply for a reservation through a travel agent or affiliated company (hereinafter "agency") that handles reservation services on behalf of our company.
14. When the borrower makes an application in the preceding paragraph, they shall make changes or cancellations to the reservation through the agency that made the application.

Chapter 3 Lending Article 7 (Conclusion of Rental Contract)

1. The borrower specifies the rental conditions, and our company specifies the lending conditions based on the terms and conditions and rate table, etc., and the rental contract is concluded.

2. Based on the basic notice 2(10) and (11), our company shall include the driver's name, address, type of driver's license, and driver's license number in the rental ledger (original rental slip) and the rental certificate prescribed in Article 13, and when concluding the rental contract, we will request the presentation of the driver's license specified by the borrower, and if necessary, submit a copy of it. In this case, if the borrower is the driver, they shall present their driver's license and submit a copy if requested by our company, and if the borrower and the driver are different, they shall have the driver present their driver's license and submit a copy if requested by our company.

3. At the conclusion of the rental contract, our company may also require the submission of documents proving the borrower's identity in addition to the driver's license, and take a copy of the submitted documents.

4. At the conclusion of the rental contract, our company will also request the presentation of an emergency contact number, such as a mobile phone number, from the borrower or driver.

5. At the conclusion of the rental contract, our company may specify a payment method such as a credit card or cash to the borrower.

6. If the borrower or driver does not comply with the preceding five items, our company may refuse to conclude the rental contract and cancel the reservation. The treatment of the reservation application fee, etc., in this case shall be applied as prescribed in Paragraph 5 of Article 4. Article 8 (Refusal to Lend)

7. Our company may refuse to conclude a rental contract and cancel the reservation if the borrower or driver falls under any of the following items: (1) When the driver does not have the necessary driver's license to operate the rental car. (2) When it is recognized that the driver is under the influence of alcohol. (3) When the driver shows symptoms of intoxication due to narcotics, stimulants, thinner, etc. (4) When an infant under the age of 6 is to be carried in the vehicle without a child seat. (5) When the driver is recognized as a member or related person of a designated gang or anti-social organization. (6) When the driver has used violent acts or language against our company's employees or other related persons during transactions with our company, or has demanded burdens beyond reasonable limits. (7) When the driver has spread rumors, used deceit or force to damage our company's credit or interfere with our business. (8) When the driver has violated the terms and conditions and detailed rules. (9) When our company deems the driver inappropriate for other reasons.

8. Notwithstanding the preceding paragraph, our company may also refuse to conclude a rental contract and cancel the reservation in the following cases: (1) When there are no rental cars available to lend. (2) When the borrower or driver carries an infant under the age of 6 without a child seat. The treatment of the reservation application fee, etc., in the case of a refusal to lend based on the preceding two paragraphs shall be applied as prescribed in Paragraphs 3 to 6 of Article 4. Article 9 (Establishment of Rental Contract, etc.)

9. The rental contract is established when the borrower signs the rental contract and our company hands over the rental car (including accessories, the same applies hereinafter) to the borrower. In this case, the reservation application fee that has been received will be applied as part of the rental fee.

10. The handover in the preceding paragraph shall be conducted at the rental start date and time and rental location specified in Article 2. Article 10 (Rental Fee)

11. If the rental contract is established, the borrower shall pay the rental fee specified in the following paragraph to our company.

12. The rental fee shall be the total amount of the following items, and our company shall clearly indicate each amount or its inquiry source on the rate table: (1) Basic fee (2) Non-operation charge (NOC) (3) Option service fee (4) One-way service fee (5) Fuel cost (6) Delivery and pickup fee (7) Other fees

13. The basic fee shall be based on the rates filed with and implemented by the Director of the Regional Transport Bureau, the Director of the Hyogo Land Transport Department at the Kobe Transport Branch, or the Director of the Land Transport Office at the Okinawa General Bureau.

14. If our company revises the rental fee after completing the reservation under Article 2, the borrower shall pay the lower of the fee applicable at the time of reservation completion and the fee at the time of rental. Article 11 (Change of Rental Conditions) After the conclusion of the rental contract, the borrower must obtain our company's consent to change the rental conditions specified in Article 7. Article 12 (Inspection and Maintenance)

15. Our company shall conduct the inspections prescribed by Article 47-2 (Regular Inspections) and Article 48 (Periodic Inspections) of the Road Transport Vehicle Act, and lend rental cars that have undergone the necessary maintenance.

16. The borrower or driver shall inspect the exterior and accessories of the rental car based on a separately specified inspection sheet at the time of rental, confirm that there are no maintenance defects, and ensure that the rental car meets the rental conditions. Article 13 (Issuance and Carrying of Rental Certificate)

17. When our company hands over the rental car, we shall issue a rental certificate specifying the content determined by the Director of the Regional Transport Bureau, the Director of the Hyogo Land Transport Department at the Kobe Transport Branch, or the Director of the Land Transport Office at the Okinawa General Bureau, in writing (including electronic methods such as email) to the borrower.

18. The borrower or driver must carry the rental certificate issued in the preceding paragraph (including carrying it in electronic record form) while using the rental car.

19. If the borrower or driver loses the rental certificate, they must immediately notify our company. Chapter 4 Use Article 14 (Management Responsibility of Borrower)

20. From the time the borrower or driver receives the rental car until it is returned to our company (hereinafter referred to as "during use"), they shall use and store the rental car with the care of a good manager.

21. When using the rental car, the borrower or driver shall comply with laws, terms and conditions, detailed rules, instruction manuals, and other usage methods provided by our company.

22. When the borrower or driver uses toll roads, paid parking lots, or other paid services during use, they shall pay the usage fees and other charges to the provider of those paid services at their own responsibility.

23. If the borrower or driver uses the ETC system and the toll road operator, etc. (hereinafter referred to as "toll road operator, etc.") contacts our company regarding unpaid toll fees or other charges of the borrower or driver, our company may disclose information about the borrower or driver to the toll road operator, etc., and the borrower or driver agrees to this. Article 15 (Regular Inspections and Maintenance) During use, the borrower or driver must conduct the regular inspections and maintenance prescribed in Article 47-2 of the Road Transport Vehicle Act before using the rental car each day. Article 16 (Prohibited Actions) During use, the borrower or driver shall not engage in the following actions: (1) Use the rental car for automobile transport business or similar purposes without the consent of our company and the necessary permissions based on the Road Transport Law. (2) Use the rental car for purposes other than those specified or allow it to be driven by persons other than the driver specified in Article 7. (3) Sublet the rental car, allow it to be used by a third party, or use it as collateral or for other purposes. (4) Forge or alter the vehicle registration number or vehicle identification number of the rental car, or modify or remodel the rental car, changing its original condition. (5) Use the rental car for various tests or competitions (including those deemed competitions by our company) without the consent of our company, or use it for towing or pushing other vehicles. (6) Use the rental car in violation of laws or public morals. (7) Join damage insurance regarding the rental car without the consent of our company. (8) Take the rental car outside of Japan. (9) Engage in acts that significantly inconvenience our company or other borrowers (including leaving items inside the rental car, smoking in non-smoking vehicles, etc., which include but are not limited to soiling the rental car). (10) Engage in other actions that violate the rental conditions or lending conditions specified in Article 7. Article 17 (Illegal Parking)

24. If the borrower or driver illegally parks the rental car, they shall immediately go to the police station that has jurisdiction over the area where the illegal parking occurred (hereinafter "jurisdictional police station") and pay the penalty and other costs associated with towing and storage (hereinafter "violation processing") at their own responsibility and expense.

25. If our company is contacted by the police regarding the illegal parking of the rental car, we will contact the borrower or driver, instruct them to move the rental car promptly, and appear at the jurisdictional police station to perform the violation processing by the end of the rental period or as directed by our company, and the borrower or driver shall comply with these instructions. Additionally, if the rental car is moved by the police, our company may decide to retrieve the rental car from the police on our own.

26. After giving the instructions in the preceding paragraph, our company may confirm the status of the violation processing using the traffic violation notification and payment receipt, etc., and if not processed, continue to give the instructions in the preceding paragraph to the borrower or driver until processed. If the borrower or driver does not comply with the instructions in the preceding paragraph, our company may terminate the rental contract without any notice or demand, and immediately request the return of the rental car, and the borrower or driver shall acknowledge in a document prescribed by our company (hereinafter "acknowledgment document") that they committed the illegal parking and will comply with the legal measures as the violator.

27. Notwithstanding the provisions on the handling of personal information at the beginning of the terms and conditions, the borrower or driver agrees to cooperate as necessary, such as submitting the acknowledgment document and rental certificate containing personal information to the police, and submitting a statement of defense, acknowledgment document, and rental certificate to the Public Safety Commission under Article 51-4, Paragraph 6 of the Road Traffic Law when our company deems it necessary.

28. If the borrower or driver does not complete the violation processing by the time the rental car is returned, and our company incurs expenses for searching for the borrower or driver or the rental car (hereinafter "search expenses"), or if our company incurs expenses for moving, storing, and retrieving the vehicle (hereinafter "vehicle management expenses"), the borrower shall pay the following costs to our company by the specified due date: (1) Equivalent amount of the parking violation fine (2) Parking violation penalty specified separately by our company (3) Search and vehicle management expenses

29. If our company receives a refund of the parking violation fine after the borrower has paid the parking violation penalty to our company, and the relevant parking violation fine has been paid or a criminal complaint has been filed, or the case has been referred to family court, our company will return the parking violation penalty to the borrower.

30. If our company receives a parking violation fine payment order or the borrower does not pay the full amount of the claim specified in the preceding paragraph by the designated due date, our company shall take measures such as registering the borrower's name, date of birth, driver's license number, etc., in the Zenrekyo system, and the borrower agrees to this. Article 18 (GPS Function)

31. The borrower and driver understand that the rental car may be equipped with a Global Positioning System (hereinafter "GPS function") and that the current location and route of the rental car are recorded in our company's designated system, and they agree that our company will use such recorded information for the following purposes: (1) To confirm that the rental car has been returned to the designated location at the end of the rental contract. (2) To check the current location of the rental car in the cases specified in Article 25, Paragraph 1, or other necessary cases for the management of the rental car or performance of the rental contract, etc. (3) To use for marketing analysis to improve the quality of products and services provided to the borrower and driver, and to improve customer satisfaction.

32. The borrower and driver agree that our company may process the recorded information specified in the preceding paragraph into a form that does not identify or specify the borrower and driver and provide it to our company.

33. The borrower and driver agree that our company may disclose the information recorded by the GPS function in Paragraph 1 as necessary if required by law or if ordered by a court, administrative agency, or other public institution. Article 19 (Drive Recorder)

34. The borrower and driver understand that the rental car may be equipped with a drive recorder, that the driving conditions of the borrower and driver are recorded, and they agree that our company will use such recorded information for the following purposes: (1) To check the situation at the time of an accident if one occurs. (2) To check the driving conditions of the borrower and driver when necessary for the management of the rental car or performance of the rental contract, etc. (3) To use for marketing analysis to improve the quality of products and services provided to the borrower and driver, and to improve customer satisfaction.

35. The borrower and driver agree that our company may process the recorded information specified in the preceding paragraph into a form that does not identify or specify the borrower and driver and provide it to our company.

36. The borrower and driver agree that our company may disclose the information recorded by the drive recorder in Paragraph 1 as necessary if required by law or if ordered by a court, administrative agency, or other public institution. Article 20 (ETC Card Lending Service)

37. The borrower and driver, when using the ETC card lending service, agree to the following conditions: (1) The toll fees incurred during use will be fully settled based on the information recorded on the ETC card's IC chip at the time of returning the rental car. ※ There may be toll adjustments or discounts not recorded on the IC chip. (Toll adjustments during road closures, ETC discount services by some road operators) (2) If unpaid toll fees are discovered later, additional settlements will be made.

    • If forgotten usage fees are discovered
    • If the toll history and amount cannot be confirmed due to abnormalities in the ETC card or the settlement machine
    • If returned to a Toyota Rent-a-Lease shop where the toll history cannot be confirmed for some reason (3) If the ETC card is lost or stolen, the borrower and driver shall contact our company and compensate for any damages arising from unauthorized use by third parties. (4) The borrower and driver shall handle any troubles due to their negligence (except those recognized as traffic accidents), and our company shall bear no responsibility. (5) Do not lend the ETC card to a third party. (6) If the rental car or ETC card is not returned even after the rental period has expired, the borrower agrees that our company may request road operators to suspend the use of the lent ETC card. (7) If road operators inquire about the ETC card user (including after the rental period), respond by disclosing the user's personal information such as name, address, and contact details.

Chapter 5 Return Article 21 (Borrower's Return Responsibility)

1. The borrower shall return the rental car to the designated return location by the end of the rental period.
2. If the borrower cannot return the rental car within the rental period due to natural disasters or other force majeure, they shall immediately contact our company and follow our instructions. Article 22 (Confirmation of Rental Car, etc.)
3. Under the supervision of our company, the borrower shall return the rental car in the same condition as at the time of handover, excluding damages caused by normal wear and tear or reasons not attributable to the borrower or driver.
4. When returning the rental car, the borrower shall ensure that there are no belongings left by the borrower, driver, or passengers inside the rental car. Article 23 (Timing of Rental Car Return, etc.)
5. If the borrower extends the rental period as specified in Article 11, they shall pay either the rental fee corresponding to the changed rental period or the sum of the original rental fee and the additional fee, whichever is lower.
6. If the borrower returns the rental car after exceeding the rental period without our company's consent as specified in Article 11, in addition to the fee specified in the preceding paragraph, they shall pay double the additional fee corresponding to the exceeded time. Article 24 (Return Location of Rental Car, etc.)
7. If the borrower changes the designated return location as specified in Article 11, they shall bear the costs for transportation required for the change (hereinafter "transportation costs").
8. If the borrower returns the rental car to a location other than the designated return location without our company's consent as specified in Article 11, they shall pay double the transportation costs. Article 25 (Measures if the Rental Car Is Not Returned)
9. If any of the following items apply to the borrower, in addition to legal proceedings such as filing a criminal complaint, our company will take necessary measures to locate the rental car using the GPS function, report non-return damage to the National Rental Car Association, register in the Zenrekyo system, etc., and the borrower agrees to this. (1) If the borrower does not comply with our return request even though the rental period has expired. (2) If the borrower's whereabouts are unknown or deemed non-returnable.
10. In the cases of the preceding paragraph, the borrower shall pay our company the expenses required for searching for the borrower and recovering the rental car. Article 26 (Registration and Agreement on Use of Lending Information)
11. Notwithstanding the provisions on the handling of personal information at the beginning of the terms and conditions, if any of the following items apply, the borrower agrees that objective information based on the factual circumstances of the lending (hereinafter "lending information") including the borrower's name, date of birth, driver's license number, etc., will be registered in the Zenrekyo system and the Lending Watchlist for a period not exceeding seven years. (1) If the borrower or driver does not pay the parking violation penalty specified in Article 17, Paragraph 5 to our company by the designated due date. (2) If the borrower falls under any of the items specified in Paragraph 1 of the preceding article.
12. Notwithstanding the provisions on the handling of personal information at the beginning of the terms and conditions, the borrower agrees to the following items: (1) The lending information registered in the Zenrekyo system will be used by the National Rental Car Association, the rental car associations of each prefecture, and their member businesses. (2) The lending information registered on the Lending Watchlist will be used by Toyota Motor Corporation and Toyota Rent-a-Lease shops.

Chapter 6 Measures in Case of Breakdown, Accident, Theft Article 27 (Rental Car Breakdown)

1. If the borrower or driver discovers any anomaly or breakdown in the rental car during use, they shall immediately stop driving, contact our company, and follow our instructions. Article 28 (Accident)
2. If an accident involving the rental car occurs during use, the borrower or driver shall immediately stop driving, take the necessary legal measures regardless of the severity of the accident, and take the following measures: (1) Immediately report the situation of the accident to our company and follow our instructions. (2) If repairs to the rental car are to be conducted based on the instructions in the preceding item, except when approved by our company, they shall be conducted at our company or a workshop designated by our company. (3) Cooperate with the investigations of our company and the insurance company with which we have a contract regarding the accident, and promptly submit the documents, etc., required by our company and the insurance company. (4) When settling or reaching another agreement with the other party involved in the accident, obtain our company's consent in advance.
3. In addition to the preceding paragraph, the borrower or driver shall handle and resolve the accident at their own responsibility.
4. Our company will provide advice on handling the accident and cooperate in resolving it for the borrower or driver.
5. Our company will record situations where an impact occurs or sudden braking is performed on vehicles equipped with a drive recorder or an on-board accident recording device, or both, for the purpose of verifying the circumstances at the time of the accident.
6. If deemed necessary, our company will take measures such as verifying the recordings in the preceding paragraph. Article 29 (Theft)
7. If the rental car is stolen or otherwise damaged during use, the borrower or driver shall take the following measures: (1) Immediately report to the nearest police station. (2) Immediately report the damage situation, etc., to our company and follow our instructions. (3) Cooperate with the investigations of our company and the insurance company with which we have a contract regarding the theft or damage, and promptly submit the required documents, etc., to our company and the insurance company.

Article 30 (Termination of Rental Contract Due to Inoperability)

1. If the rental car becomes inoperable during the rental period due to breakdown, accident, theft, or other reasons (hereinafter referred to as "breakdown, etc."), the rental contract shall terminate.
2. In the case of the preceding paragraph, the borrower shall bear the costs for picking up and repairing the rental car, and our company shall not return the received rental fee. However, this does not apply if the breakdown, etc., is due to a defect or malfunction that existed before the lending or the rental car not conforming to the rental conditions.
3. If the breakdown, etc., is due to a defect or malfunction that existed before the lending or the rental car not conforming to the rental conditions, the borrower may receive an alternative rental car from our company. The provision conditions for the alternative rental car shall be applied mutatis mutandis as prescribed in Paragraph 3 of Article 5.
4. If the borrower does not accept the provision of the alternative rental car in the preceding paragraph, our company shall return the entire received rental fee. The same applies if our company cannot provide an alternative rental car.
5. If the breakdown, etc., occurs due to reasons that cannot be attributed to the borrower, driver, or our company, our company shall return the balance of the received rental fee after deducting the rental fee corresponding to the period from the lending to the termination of the rental contract.
6. Except for the measures specified in this article, the borrower may not make any claims against our company for damages arising from the inability to use the rental car. However, this does not apply if the breakdown, etc., occurs due to the intentional or gross negligence of our company. Chapter 7 Compensation and Indemnification Article 31 (Compensation and Business Indemnification by the Borrower)
7. If the borrower damages the rental car rented by the borrower or driver (including rental cars lent by proxy as specified in Article 38) during use, the borrower shall compensate for the damage, except in cases where the cause cannot be attributed to the borrower or driver.
8. If the borrower is liable for compensation under the preceding paragraph, the damages due to the rental car being unavailable for use due to an accident, theft, breakdown due to reasons attributable to the borrower or driver, or soiling or odor of the rental car, shall be as specified in the rate table, etc., and the borrower shall pay this.
9. If the borrower or driver, during the use of the rented car (including rental cars lent by proxy as specified in Article 38), causes damage to a third party or our company due to the intentional or negligent acts of the borrower or driver, they shall compensate for the damage.
10. Notwithstanding the preceding paragraphs, for damages caused by a disaster designated as a severe disaster under Article 2 of the Law Concerning Special Financial Assistance for Severe Disaster Response, etc. (Law No. 150 of 1962, hereinafter "severe disaster"), if the damage is due to the rental car being destroyed, damaged, or otherwise harmed in the area designated as a severe disaster area due to force majeure, the borrower or driver shall not be required to compensate for the damage, unless there was intentional or gross negligence on the part of the borrower or driver.

Article 32 (Insurance)

1. When the borrower is liable for compensation under the terms and conditions and detailed rules, and the driver is liable for compensation under Paragraph 3 of the preceding article, insurance money within the limits specified below will be paid under the damage insurance contract our company has concluded for the rental car. However, this insurance money will not be paid if the conditions for exemption in the insurance policy apply. (1) Unlimited compensation per person for personal injury (including compulsory automobile liability insurance) (2) Unlimited compensation per accident for property damage (deductible: 50,000 yen) (3) Compensation for the vehicle up to the market value per accident (deductible: 50,000 yen, however, 100,000 yen for foreign and some luxury cars) (4) Personal injury compensation up to 30 million yen per person
2. Damages that are not covered by insurance and exceed the amount of insurance money paid under the provisions of the preceding paragraph shall be borne by the borrower or driver.
3. If our company pays the damages that the borrower or driver should bear under the preceding paragraph, the borrower or driver shall immediately reimburse our company for the payment amount.
4. The borrower shall bear the damages corresponding to the deductible amount specified in Paragraph 1 if they have not paid the deductible compensation fee to our company in advance. However, our company will bear the cost if the deductible compensation fee has been paid.
5. The insurance premium equivalent for the damage insurance contract specified in Paragraph 1 is included in the rental fee. Chapter 8 Termination Article 33 (Termination of Rental Contract) Our company may terminate the rental contract without any notice or demand if the borrower violates the terms and conditions and detailed rules during the rental period, and immediately demand the return of the rental car. In this case, if there is a remaining amount after deducting the rental fee for the period from the lending to the termination and the amount of damages due to the contract termination, our company shall return this to the borrower. Article 34 (Consensual Termination)
6. The borrower may terminate the rental contract during the rental period with our company's consent. In this case, our company shall return the remaining amount after deducting the rental fee corresponding to the period from the lending to the return and the termination fee from the received rental fee.
7. When the borrower terminates the contract under the preceding paragraph, they shall pay the following termination fee to our company: Termination fee = {(Basic fee corresponding to the planned rental period) - (Basic fee corresponding to the period from the lending to the return)} × 50%
8. Notwithstanding the provisions of the preceding paragraph, if the borrower has concluded the rental contract based on a reservation through a travel agency, the termination fee shall be either the amount obtained by subtracting the rental fee corresponding to the period from the lending to the return from the "rental fee corresponding to the planned rental period," or 5,500 yen, whichever is lower.

Chapter 9 Miscellaneous Provisions Article 35 (Offset) Our company may offset any monetary obligations that the borrower has to our company against any monetary obligations that the borrower has to our company at any time. Article 36 (Consumption Tax) The borrower shall pay the consumption tax (including local consumption tax) imposed on transactions based on the terms and conditions and detailed rules to our company. Article 37 (Late Payment Interest) The borrower and our company, if they fail to perform their monetary obligations under the terms and conditions and detailed rules, shall pay late payment interest to the other party at an annual rate of 14.6%. Article 38 (Proxy Lending Business Operator) When another business operator conducts the lending of rental cars on behalf of our company (hereinafter referred to as "proxy lending business operator"), the term "our company" specified in the terms and conditions may be read as "proxy lending business operator." However, the provisions concerning "Handling of Personal Information," Article 12, Article 16, Articles 27 to 29 (however, the contact point in the event of a breakdown, accident, or theft of the rental car shall be our company and the proxy lending business operator), and Article 41 are excluded. Article 39 (Governing Law, etc.)

1. The governing law shall be Japanese law.
2. In case of discrepancies between the Japanese terms and conditions and terms and conditions in English or other languages, the Japanese terms and conditions shall prevail. Article 40 (Provision of Information on Important Matters)
3. Our company shall endeavor to provide information to the borrower before the lending about important matters such as the content of the borrower's liability for damages and business compensation, the content and conditions of our company's insurance or compensation system, measures to be taken in case of breakdown, accident, theft, measures in case of illegal parking, and measures in case of late return, in a clear and simple expression.
4. The borrower shall endeavor to understand the content of the terms and conditions and detailed rules. Article 41 (Display of Terms and Conditions, etc.)
5. Our company shall display the terms and conditions to the borrower by any of the following methods: (1) Displaying them at our business premises in a manner visible to the public (including displaying on electronic devices such as displays). (2) Posting them on websites, etc., in a manner easy to view. (3) Presenting them in writing (including electronic methods such as email).
6. Additionally, our company shall provide an overview of the terms and conditions, etc., to the borrower through pamphlets, rate tables, etc., issued by our company. The same applies when these are changed. Article 42 (Jurisdictional Court) In case of disputes regarding the rights and obligations based on these terms and conditions and detailed rules, the court having jurisdiction over the location of our company's head office shall be the exclusive agreement jurisdictional court.

Supplementary Provisions These terms and conditions shall be enforced from July 1, 2023.

7 days before the use date: No charge
6 to 3 days before the use date: 20% of the total fee
2 days to 1 day before the use date: 30% of the total fee
On the day of use: 100% of the total fee
Free cancellation if within 1 hour of booking

Business hours basis: 09:00-18:00
Example: If your reservation is for departure on March 10 → Cancellation requests made before 18:00 on March 3 will be free of charge. / After 18:00, from 6 to 3 days before the use date: 20% of the usage fee will be charged.