MY rent a car

--- Safety Package ---

• Personal Injury Liability: Unlimited

• Property Damage Liability: Unlimited (No deductible)
  Includes special clause for excess repair costs

• Personal Accident Coverage: Up to 30 million yen

• Vehicle Damage: Up to the current market value (No deductible)

• Roadside Assistance: Includes legal support clause

About Non-Operation Charge (NOC)

If the vehicle requires repairs or cleaning due to incidents not caused by the company—such as accidents, theft, breakdowns, contamination, or odors (including smoking in non-smoking vehicles)—a fee will be charged as partial business compensation for the repair period, regardless of the extent of the damage or the time required.

[Compensation for vehicle downtime due to repairs like tire punctures or scratches]

• If the vehicle is returned to the designated office by self-driving: ¥50,000

• If towing is required: ¥100,000

--- Super Safety Package (¥1,100/day) ---

• Personal Injury Liability: Unlimited

• Property Damage Liability: Unlimited (No deductible)
  Includes special clause for excess repair costs

• Personal Accident Coverage: Up to 30 million yen

• Vehicle Damage: Up to the current market value (No deductible)

• Roadside Assistance: Includes legal support clause

About Non-Operation Charge (NOC)
If the vehicle requires repair or cleaning due to reasons not caused by the company—such as accidents, theft, breakdowns, contamination, or odors (including smoking in non-smoking vehicles)—normally a business compensation fee is charged during the repair period.

[Compensation for vehicle downtime due to tire punctures or scratches]
✅ Waived (No NOC will be charged)

■ The following cases will be the customer's responsibility:

• If you do not follow the proper procedures such as reporting to the police and the rental company at the time of the accident.
  (Regardless of accident severity, whether there is a counterpart involved, or fault, always contact the police and our company on-site.)

• If the rental agreement is violated.
  (Examples: violation of traffic laws, driving under the influence of alcohol or drugs, unauthorized extension, driving by unregistered persons, vehicle transfer, unlicensed or reckless driving, or usage against public order and morals, making settlements without company consent, etc.)

• If the case falls under exclusions in the insurance or waiver policy.
  (Examples: intentional damage, driving under the influence, tire punctures or damage, lost wheel caps, damage to property owned/used/controlled by the customer, etc.)

• In cases of negligence during use or management.
  (Examples: vehicle theft due to key left in ignition, illegal parking, damage from contamination/odor inside the vehicle (including smoking in non-smoking cars), lost equipment, mishandling of chains or carriers, incorrect fuel, off-road driving such as on beaches or riverbanks, etc.)

② During Use

❶ In Case of an Accident

• Assist any injured person

• Contact the police
  (Note: Insurance may not apply if you do not obtain a police report.)

• Contact MyRentCar: ☎ 080-6486-7511
  (Outside business hours, please leave a voicemail or contact us the next day.)

• If towing is needed:
  ☎ Kyoei Fire & Marine Insurance Co., Ltd.: 0120-044-787
  → The vehicle will be transported to the towing company’s yard.

• Return transportation is not covered by insurance. Please make your own arrangements.

❷ In Case of Mechanical Trouble

• Contact us at ☎ 080-6486-7511
  (Leave a voicemail or call the next day if outside business hours)

• If towing is needed:
  Kyoei Fire & Marine Insurance: 0120-044-787
  Nippon Life Insurance: 0120-49-1012
  → The vehicle will be transported to our designated yard.

• Return transportation is not covered by insurance. Please prepare it yourself.

❸ If You Illegally Park

If you receive a parking violation during use, it is your responsibility to report to the local police department and pay the penalty immediately.
Upon vehicle return, please provide:

• The parking violation notice

• Receipt with payment confirmation stamp

⚠ If you do not provide proof of payment, a ¥25,000 parking penalty deposit will be collected.
→ This will be fully refunded once you submit the violation payment receipt later.

③ Upon Return

The vehicle is provided with a full tank of designated fuel (regular gasoline). Please refuel the vehicle before returning.

If full refueling is not possible, a charge will be calculated based on either mileage or remaining fuel gauge, which may cost more than the actual fuel price. Your understanding is appreciated.

⚠ Notes

• Replacement vehicles may not be available in case of breakdown or accident.

• Vehicle repairs or swaps may not be possible if any issues arise.

• Driving on sand beaches is strictly prohibited.

• Do not board the vehicle wearing swimsuits or while wet.

• Avoid loading sandy or wet beach equipment.

• Unauthorized extensions will incur a charge of ¥50,000 per day.

• Key loss or damage will incur a charge of ¥50,000.

Car Rental Agreement Terms and Conditions

Chapter 1: General Provisions

(Application of Terms and Conditions)
Article 1
The lessor (hereinafter referred to as “the Company”) shall rent a motor vehicle (hereinafter referred to as “rental car”) to the lessee in accordance with the provisions of this Rental Agreement (hereinafter referred to as “Agreement”), and the lessee shall rent the vehicle from the Company.

2. If the lessee designates a driver who is different from the lessee, as stated in Article 8, Paragraph 3, the lessee shall ensure that the driver is made aware of and complies with the relevant parts of this Agreement.

3. Matters not stipulated in this Agreement shall be governed by the Detailed Regulations in Article 38 (hereinafter referred to as “Detailed Rules”), applicable laws, and general customs.

4. The Company may agree to special terms within the scope that does not conflict with the purpose of this Agreement, the Detailed Rules, laws, administrative notices, and general customs. In such cases, the special terms shall take precedence over this Agreement.

Chapter 2: Reservation

(Reservation Application)
Article 2
When reserving a rental car, the lessee may apply for a reservation by specifying the vehicle class, rental start date and time, pickup location, rental period, return location, driver, need for optional items such as child seats, and other rental conditions (hereinafter referred to as “Rental Conditions”) via the method prescribed by the Company, after agreeing to this Agreement, the Detailed Rules, and the separately defined Fee Table.

2. Upon receiving a reservation application, the Company will, in principle, accept the reservation within the range of available rental cars. In this case, the lessee shall pay a separately designated reservation deposit.

(Changes to Reservations)
Article 3
If the lessee wishes to change the Rental Conditions stated in Paragraph 1 of the previous article, the lessee must obtain prior approval from the Company.

(Cancellation of Reservations, etc.)
Article 4
The lessee may cancel a reservation using the method prescribed by the Company.
2. If the lessee does not begin the contract process for the rental car more than one hour after the reserved start time due to personal reasons, the reservation shall be deemed canceled.
3. In the cases above, the lessee shall pay a cancellation fee as separately specified. Upon receiving the cancellation fee, the Company shall refund the reservation deposit already received.
4. If the reservation is canceled or the rental contract is not concluded due to reasons attributable to the Company, the Company shall refund the reservation deposit already received and pay a penalty as separately specified.
5. If the rental contract cannot be concluded due to accidents, theft, failure to return, recalls, natural disasters, or other reasons not attributable to either the lessee or the Company, the reservation shall be deemed canceled. In this case, the Company shall refund the reservation deposit already received.

(Substitute Rental Car)
Article 5
If the Company is unable to provide a rental car of the class reserved by the lessee, the Company may offer a substitute rental car of a different class (hereinafter referred to as “Substitute Vehicle”).
2. If the lessee accepts the offer in the previous paragraph, the Company shall provide the Substitute Vehicle under the same Rental Conditions as the original reservation, excluding the vehicle class. If the rental fee of the Substitute Vehicle is higher than the reserved class, the fee for the reserved class shall apply. If it is lower, the fee for the Substitute Vehicle class shall apply.
3. The lessee may refuse the offer of the Substitute Vehicle and cancel the reservation.
4. In the above case, if the inability to provide the originally reserved vehicle is due to reasons attributable to the Company, it shall be treated as a cancellation under Article 4, Paragraph 4. The Company shall refund the reservation deposit and pay a penalty as separately specified.
5. If the cause of the situation in Paragraph 3 is not attributable to the Company, it shall be treated as a cancellation under Article 4, Paragraph 5. The Company shall refund the reservation deposit.

(Disclaimer)
Article 6
Except in cases defined under Articles 4 and 5, neither the Company nor the lessee shall make any claims against each other in the event that the reservation is canceled or the rental agreement is not concluded.

(Reservation Agency)
Article 7
The lessee may apply for a reservation through a travel agency, affiliated company, or other organization (hereinafter referred to as “Agency”) that handles reservations on behalf of the Company.
2. Lessees who applied through an Agency shall make changes or cancellations to the reservation only through that Agency.

Chapter 3: Rental

(Conclusion of Rental Agreement)

Article 8
The lessee shall indicate the rental conditions stipulated in Article 2, Paragraph 1, and the Company shall indicate its rental terms, fee table, and other conditions. A rental agreement is concluded accordingly, except in cases where a rental car is not available, or the lessee or driver falls under any of the items listed in Article 9, Paragraphs 1 or 2.

2. Upon conclusion of the rental agreement, the lessee shall pay the rental fee specified in Article 11, Paragraph 1.

3. Based on the basic directive of the regulatory authority (Note 1), the Company shall record the name, address, type of driver's license, and license number of the driver on the rental agreement form and the rental certificate stipulated in Article 14, Paragraph 1, or attach a copy of the driver’s license. Therefore, when concluding the rental agreement, the Company may request the lessee to present and/or submit a copy of the driver's license of the designated driver. If the lessee is the driver, they shall present their own license or submit a copy. If the lessee and driver are different, the license or a copy must be presented/submitted for the driver.

Note 1: The basic directive refers to Directive No. 138 issued by the Director of the Automobile Transport Bureau, Ministry of Land, Infrastructure, Transport and Tourism on June 13, 1995, items 2.(10) and (11).

Note 2: “Driver’s license” refers to the license specified in Article 92 of the Road Traffic Act in the format of Appendix Form No. 14 of the Enforcement Regulations. International driver’s licenses or foreign licenses as defined in Article 107-2 of the same law are considered equivalent.

4. The Company may request the presentation of additional supporting documents as specified and retain copies during the contract process.

5. The Company may also request a mobile phone number or other contact information for communication during the rental period.

6. The Company may specify the payment method, including credit card or cash, for the rental agreement.

7. The lessee may not extend the rental period after the agreement has been signed.

(Refusal to Conclude Rental Agreement)

Article 9
The Company shall not enter into a rental agreement if the lessee or driver falls under any of the following:

1. Fails to present a valid driver’s license or refuses to submit a copy as requested by the Company.

2. Is deemed to be under the influence of alcohol.

3. Is suspected of drug intoxication (e.g., narcotics, stimulants, thinners).

4. Intends to board a child under 6 years old without a child safety seat.

5. Is found to be a member, associate, or related party of an organized crime group or other antisocial force.

6. The Company may refuse to conclude a rental agreement if the lessee or driver:

7. Differs from the person specified as the driver at the time of reservation.

8. Has previously failed to pay rental fees or other obligations to the Company.

9. Has committed acts listed in Article 17 in past rentals.

10. Has committed acts specified in Article 18, Paragraph 6 or Article 25, Paragraph 1 in past rentals (including from other rental companies).

11. Was previously ineligible for insurance coverage due to a violation of rental or insurance terms.

12. Used violent language or behavior against Company staff or made unreasonable demands.

13. Spread rumors, used deception, or threats to harm the Company’s reputation or obstruct its operations.

14. Does not meet other separately specified conditions.

15. Is otherwise deemed inappropriate by the Company.

16. In cases above where a reservation was already made, the reservation will be treated as canceled. If the lessee paid a cancellation fee, the Company shall refund the reservation deposit already received.

(Establishment of Rental Agreement)

Article 10
The rental agreement is considered established when the lessee pays the rental fee and the Company hands over the rental vehicle. In this case, the reservation deposit shall be applied toward the total rental fee.

2. Handover of the vehicle shall take place at the designated rental location and time specified in Article 2, Paragraph 1.

(Rental Charges)

Article 11
Rental charges refer to the total of the following, with the amount or calculation basis specified in a separate pricing table:

1. Basic rental fee

2. One-way (drop-off) fee

3. Optional equipment charges

4. Insurance/waiver fees (such as Safety Plan or Safety Plan Plus)

5. Fuel charges

6. Other applicable charges

7. The basic fee is based on the pricing filed with the Okinawa District Transport Bureau Office at the time of rental.

8. If the rental fee is revised after the reservation is made, the lower of the reservation-time price and the new price shall apply.

(Change of Rental Conditions)

Article 12
If the lessee wishes to change the rental conditions specified in Article 8, Paragraph 1 after the contract is concluded, they must obtain prior approval from the Company.

2. The Company may decline such changes if they interfere with operations.

(Inspection and Maintenance Confirmation)

Article 13
The Company shall provide rental vehicles that have undergone periodic inspections and necessary maintenance in accordance with Article 48 of the Road Transport Vehicle Act.

2. The Company shall also conduct daily inspections and maintenance as required under Article 47-2 of the same act.

3. The lessee or driver shall confirm that these inspections have been completed, that the vehicle and its accessories have no defects, and that the vehicle meets the rental conditions by inspecting the vehicle and referencing the separately provided inspection sheet.

4. If defects are found during the confirmation process above, the Company shall promptly perform necessary maintenance.

(Issuance and Possession of Rental Certificate)

Article 14
When handing over the rental vehicle, the Company shall issue a rental certificate to the lessee or driver, which includes required information as stipulated by the Okinawa District Transport Bureau.

2. The lessee or driver must carry this rental certificate while using the vehicle.

3. If the rental certificate is lost, the lessee or driver must notify the Company immediately.
   
   

   Chapter 4: Use

   (Duty of Care)

   Article 15
   From the time the rental car is handed over to the lessee or driver until it is returned to the Company (hereinafter referred to as “during use”), the lessee or driver shall use and store the vehicle with the due care of a prudent manager.

   ---

   (Daily Inspections and Maintenance)

   Article 16
   During use, the lessee or driver shall inspect the rental car prior to daily use and perform necessary maintenance in accordance with Article 47-2 of the Road Transport Vehicle Act.

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   (Prohibited Acts)

   Article 17
   The lessee or driver shall not engage in the following acts during use:

   1. Use the rental car for commercial transport or similar purposes without permission from the Company and required approvals under the Road Transport Act.

   2. Use the vehicle for any purpose other than designated, or allow any person other than those listed on the rental certificate (Article 8, Paragraph 3) or those approved by the Company to drive.

   3. Sublease the vehicle or use it as collateral, or perform any act that infringes upon the Company's rights.

   4. Forge or alter the vehicle's license plate or registration, or modify or alter the vehicle without permission.

   5. Use the vehicle for testing, competition, or towing/pushing another vehicle without the Company's approval.

   6. Use the vehicle in violation of laws or public order and morals.

   7. Enroll the vehicle in any insurance policy without the Company’s consent.

   8. Take the rental car outside of Japan.

   9. Engage in any act that violates the rental conditions stipulated in Article 8, Paragraph 1.

   10. If any act listed in this article, Article 18, or Article 25 constitutes a criminal offense under the Penal Code, the Company may pursue legal action.

4. ---

   (Illegal Parking Measures)

   Article 18
   If the lessee or driver commits a parking violation under the Road Traffic Act during use, they must report to the police department with jurisdiction over the area, promptly pay any fines, and bear all related costs including towing, storage, and retrieval.

   2. If the Company is notified by the police of an unattended parking violation, the Company will instruct the lessee or driver to move or retrieve the vehicle and to report to the relevant police department by the end of the rental period or as directed. The lessee or driver must follow these instructions. The Company may, at its discretion, retrieve the vehicle from the police.

   3. After giving instructions, the Company may verify whether the violation has been resolved using the traffic violation notice, payment slip, receipt, etc. If unresolved, the lessee or driver will continue to be instructed accordingly. The Company may also request the lessee or driver to sign a written acknowledgment (hereinafter “Acknowledgment Letter”) stating they recognize the violation and agree to follow legal procedures.

   4. When deemed necessary, the Company may submit the Acknowledgment Letter, rental certificate, and other relevant documents (excluding personal ID numbers) to the police or Public Safety Commission in accordance with Article 51-4, Paragraph 6 of the Road Traffic Act, and take necessary legal action. The lessee and driver agree to cooperate.

   5. If the Company receives a payment order for the unattended violation fine under Article 51-4, Paragraph 1 of the Road Traffic Act, or if the Company pays for any associated costs (e.g., tracking down the lessee/driver, towing, storage, etc.), the Company may charge the lessee for the following "Parking Violation-Related Fees":

      • The amount of the unattended violation fine

      • A penalty as separately defined by the Company

      • Costs related to tracking, towing, storage, and retrieval

   6. If the lessee or driver fails to comply with the Company’s instruction or sign the Acknowledgment Letter, the Company may collect a fixed amount of “Parking Violation Fee,” as separately determined, to cover the unattended violation fine and penalties.

   7. If the lessee has paid the fees under Paragraph 5 and later pays the violation fine or the fine is canceled through prosecution or legal procedure, and the Company is refunded the unattended violation fine, the Company will refund only the equivalent amount of the fine from the collected fees.

5. ---

   (GPS Functionality)

   Article 19
   The lessee and driver acknowledge that the rental car may be equipped with a GPS (Global Positioning System), and agree that the system may record the vehicle's location and travel route, and that the Company may use this information for the following purposes:

   1. To confirm that the vehicle was returned to the designated location at the end of the rental period.

   2. To confirm the vehicle’s current location when necessary, such as when Article 25, Paragraph 1 applies, or for vehicle management or contract enforcement.

   3. To improve the quality of products and services and enhance customer satisfaction through marketing analysis.

   4. The lessee and driver agree that GPS data may be disclosed by the Company if legally required, or upon request or order by a court, administrative agency, or other public authority.

6. ---

   (Dashcam Functionality)

   Article 20
   The lessee and driver acknowledge that the rental car may be equipped with a dashcam that records driving behavior and agree that the Company may use the recorded data for the following purposes:

   1. To verify circumstances in the event of an accident.

   2. To confirm driving behavior when necessary for vehicle management or contract enforcement.

   3. To improve the quality of products and services and enhance customer satisfaction through marketing analysis.

   4. The lessee and driver agree that dashcam recordings may be disclosed by the Company if required by law or upon request or order by a court, administrative agency, or other public authority.
      
      

      Chapter 5: Return

      (Responsibility for Return)

      Article 21

      1. The lessee or driver shall return the rental car to the designated return location by the end of the rental period.

      2. If the lessee or driver fails to comply with the preceding paragraph, the lessee shall compensate the Company for any damages incurred.

      3. If the rental car cannot be returned within the rental period due to natural disasters or other force majeure events, the lessee and driver shall not be held liable for damages. In such cases, they must immediately contact the Company and follow its instructions.

   5. ---

      (Confirmation upon Return)

      Article 22

      1. The lessee or driver shall return the rental car in the presence of the Company’s staff. The vehicle must be returned in the same condition as when it was handed over, excluding normal wear and tear from use.

      2. Before returning the rental car, the lessee or driver must ensure that no personal belongings of the lessee, driver, or passengers are left in the vehicle.

   6. ---

      (Rental Fees for Extension of Rental Period)

      Article 23
      If the lessee extends the rental period in accordance with Article 12, Paragraph 1, the lessee shall pay the rental fees corresponding to the extended period.

      ---

      (Change of Return Location)

      Article 24

      1. If the lessee changes the return location in accordance with Article 12, Paragraph 1, the lessee shall bear the transport cost incurred due to the change (Return Location Change Transport Fee).

      2. If the lessee returns the vehicle to a location other than the designated return location without prior approval, they shall pay a penalty in addition to the transport cost as follows:
         Return Location Change Penalty = Transport Cost × 200%

   7. ---

      (Measures for Non-Return)

      Article 25

      1. If the lessee or driver fails to return the rental car after the end of the rental period and does not comply with the Company’s return request, or if the lessee’s whereabouts are unknown, the Company may take legal actions such as filing a criminal complaint.

      2. In such cases, the Company may take necessary steps to locate the vehicle, including investigating the lessee’s or driver’s family, relatives, employer, or using vehicle tracking systems.

      3. The lessee shall compensate the Company for damages and bear the cost of recovering the vehicle and locating the lessee or driver.

      4. If the vehicle is not returned and the Company cannot reach the lessee or driver for more than 3 days after the rental period ends, the Company may regard the vehicle as stolen and report it to the local police.

   8. ---

      Chapter 6: Measures in Case of Breakdown, Accident, or Theft

      (In Case of Breakdown)

      Article 26
      If the lessee or driver notices any abnormality or malfunction during use, they must stop driving immediately, contact the Company, and follow its instructions.

      ---

      (In Case of Accident)

      Article 27

      1. In the event of an accident, regardless of severity, the lessee or driver must stop driving immediately, take the necessary legal steps, and perform the following:
         (1) Report the details of the accident to the Company and follow its instructions.
         (2) Repairs must be carried out at the Company or a repair shop designated by the Company unless otherwise approved.
         (3) Cooperate with investigations conducted by the Company or its insurance provider and promptly submit required documents.
         (4) Obtain prior approval from the Company before settling or reaching any agreement with the other party.

      2. In addition to the above, the lessee or driver shall handle and resolve the accident at their own responsibility.

      3. The Company may provide advice and assistance in resolving the accident.

      4. Vehicles equipped with onboard accident recorders may automatically record events such as collisions or sudden braking to verify the situation.

      5. The Company may review these recordings when deemed necessary.

   9. ---

      (In Case of Theft or Damage)

      Article 28
      In case of theft or other damages to the rental car during use, the lessee or driver shall take the following actions:
      (1) Immediately report to the nearest police station.
      (2) Report the incident to the Company without delay and follow its instructions.
      (3) Cooperate with investigations conducted by the Company or its insurance provider and promptly submit any required documents.

      ---

      (Termination of Contract Due to Inoperability)

      Article 29

      1. If the rental car becomes unusable due to breakdown, accident, theft, or other reasons (hereinafter referred to as "malfunction, etc.") during use, the rental agreement shall be terminated.

      2. In such cases, the lessee shall bear the cost of vehicle retrieval and repair, and the Company will not refund the rental fee already paid. However, this does not apply to cases covered under Paragraphs 3 or 5.

      3. If the malfunction is due to a defect that existed before rental or if the vehicle does not meet the rental conditions, the lessee may receive a replacement vehicle, and a new rental agreement will be made. Article 5, Paragraph 2 applies to the terms of the replacement vehicle.

      4. If the lessee declines the replacement vehicle or if the Company cannot provide one, the rental fee already paid shall be fully refunded.

      5. If the malfunction is due to reasons not attributable to the lessee, driver, or the Company, the Company will refund the portion of the rental fee corresponding to the unused rental period.

      6. Except as provided in this article, the lessee shall not claim compensation from the Company for the inability to use the rental car unless the malfunction was caused by the Company’s intentional or gross negligence.
         
         

         Chapter 7: Compensation and Coverage

         (Compensation and Business Interruption Damages)

         Article 30

         1. If the lessee or driver causes damage to the rental car (including attached accessories), the lessee shall compensate the Company for the damage, unless the damage is not attributable to the lessee or driver.

         2. In cases where the lessee is liable for compensation, the lessee shall also compensate the Company for any loss of business resulting from the inability to use the vehicle due to accidents, theft, breakdowns, contamination, odors, etc., based on a separately specified amount.

         3. If the lessee or driver causes damage to the Company or a third party through intentional or negligent use of the rental car, they shall be responsible for full compensation.

      7. ---

         (Insurance and Coverage)

         Article 31

         1. If the lessee or driver is liable for damages under Article 30, Paragraph 1 or 3, insurance or compensation will be provided within the following limits under the Company’s insurance contracts and compensation system:

            • (1) Bodily Injury Liability: Unlimited (including compulsory automobile liability insurance)

            • (2) Property Damage Liability: Unlimited (Deductible: ¥50,000)

            • (3) Vehicle Damage: Current market value (Deductible: ¥100,000)

            • (4) Personal Injury Compensation: Up to ¥30 million per accident × seating capacity (Max ¥30 million per person)

         2. No insurance or compensation will be provided in cases excluded by the insurance or compensation terms.

         3. If the lessee or driver violates these terms and conditions, no insurance or compensation will be provided.

         4. Damages not covered by insurance or exceeding the coverage limits shall be borne by the lessee or driver. However, for damages caused by disasters designated as "severe disasters" under the Act on Special Financial Support for Reconstruction, the lessee or driver is not liable unless the damage was caused by intentional acts or gross negligence.

         5. If the Company pays damages that should have been borne by the lessee or driver, the lessee or driver shall promptly reimburse the Company.

         6. Unless otherwise agreed upon, the deductible amounts for property and vehicle damage listed in Paragraph 1 (items 2 and 3) shall be borne by the lessee or driver.

      8. ---

         Chapter 8: Termination of the Rental Agreement

         (Termination by the Company)

         Article 32

         1. The Company may terminate the rental agreement without notice if the lessee or driver violates these terms or falls under any of the items in Article 9, Paragraph 1. In such cases, the Company may immediately demand return of the vehicle and will refund the rental fee for the unused period after deducting the amount for the used period.

         2. The lessee shall compensate the Company for any damages resulting from such termination.

      9. ---

         (Early Termination by the Lessee)

         Article 33

         1. The lessee may terminate the rental agreement early with the Company’s consent by paying the early termination fee specified below. In this case, unless otherwise specified, the Company will refund the remaining rental fee after deducting the amount for the used period.

         2. The early termination fee shall be calculated as follows:
            Early Termination Fee = {(Rental fee for full period) − (Rental fee for used period)} × 50%

      10. ---

          Chapter 9: Personal Information

          (Purpose of Use of Personal Information)

          Article 34

          1. The Company may collect and use personal information (excluding personal identification numbers) of the lessee or driver for the following purposes:

             • (1) To comply with conditions of rental car business licenses, such as creating rental certificates under Article 80 of the Road Transport Act

             • (2) To introduce rental cars, used cars, or related products and services, and provide promotional materials, emails, event and campaign information

             • (3) To verify identity and assess eligibility when concluding rental agreements

             • (4) To conduct surveys for product development and customer satisfaction improvement

             • (5) To compile and analyze statistical data in anonymized form

          2. If personal information is collected for any purpose not listed above, the Company will clearly specify the purpose in advance.

      11. ---

          Chapter 10: Miscellaneous

          (Set-Off)

          Article 35
          The Company may offset any monetary obligations it owes to the lessee with any obligations the lessee owes to the Company under these terms.

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          (Consumption Tax)

          Article 36
          The lessee shall pay to the Company any consumption tax (including local consumption tax) applicable to transactions under these terms.

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          (Late Payment Penalty)

          Article 37
          If either party fails to fulfill monetary obligations under these terms, the defaulting party shall pay a late payment penalty at an annual rate of 14.6%.

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          (Rules and Detailed Provisions)

          Article 38

          1. The Company may establish separate detailed rules that have the same effect as these terms and conditions.

          2. When new terms or detailed rules are established, they will be posted at the Company’s offices and published in brochures, price lists, or on the Company’s website.

          3. The Company may revise these terms and detailed rules. Any changes will be announced on the Company’s website, along with the effective date and updated content.

      12. ---

          (Governing Law)

          Article 39
          All rental agreements and related actions shall be governed and interpreted under the laws of Japan.

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          (Jurisdiction)

          Article 40
          In the event of a legal dispute arising from this agreement, the competent summary court shall be the one with jurisdiction over the location of the Company’s head office, branch, or sales office, regardless of the claim amount.

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          (Supplementary Provision)

          These terms and conditions shall take effect from the date the Company is granted a license to operate a paid private rental car business.

Refund Policy

• Up to 8 days before the usage date: No cancellation fee

• 7 to 2 days before the usage date: 30% of the total fee will be charged

• 1 day before the usage date: 50% of the total fee will be charged

• On the day of use: 100% of the total fee will be charged (no refund)

※ Based on business hours (09:00–17:00).
※ Cancellation requests made outside business hours will be considered received the following day.