● Rental car insurance details

For people: 1 person limit Unlimited (does not include amount from automobile liability insurance)

Property: Unlimited amount per accident (deductible amount: 50,000 yen)

Vehicle: Maximum amount per accident, market value (deductible amount: 50,000 yen)

Personal injury: up to 30 million yen per person (limited number of people)

●About deductible amount (What is the deductible compensation system?)

1. In the event of an accident while using a rental car, the deductible amount will be the amount that the customer pays, which is approximately 50,000 yen for the property + 50,000 to 100,000 for the vehicle.

2. In order to waive the deductible amount, you can join the deductible compensation system.

*The product includes liability insurance.

3. However, please note that if you violate the law or cause an accident, if you fail to notify the police or do not have an accident certificate, you will not be covered even if you are covered by the exemption system.

●Non-operation charge (NOC)

In the unlikely event that an accident occurs in a rented car and the vehicle requires repair or parts replacement, the following amount will be reimbursed as part of the business compensation for the repair period, depending on the degree of damage, repair period, or exemption system. This fee will be accepted regardless of whether or not you are a member.

(1) If the rental car is self-propelled: From 20,000 yen

(2) If the rental car is not self-propelled: From 50,000 yen

* Even if the vehicle is returned by itself, a 50,000 yen fee may be charged in the event of a serious accident.

● Cases where insurance/compensation system is not applicable

1. The customer will be responsible for any damage that is not covered by the compensation system or that exceeds the compensation limit.

2. If the prescribed procedures such as contacting the police and our company were not followed at the time of the accident.

3. If the rental agreement is violated.

- Damage caused by nuisance (illegal) parking

- All accidents that violate traffic laws.

-Drinking and driving under the influence of alcohol

- Drug use

- Unauthorized extension

- Driving by someone other than the lessee listed in the contract or an assistant driver authorized by the lessee listed in the contract

- Driving without a license (including when the driver's license is suspended or in violation of the type of vehicle that can be driven)

- In case of settlement without permission

- When used for various tests/competitions, or for towing/backing other vehicles

-Other accidents, etc. that fall under the disclaimers stipulated in the rental terms and conditions (rental terms and conditions)

4. In cases where the disclaimer of the insurance terms and conditions of non-life insurance concluded by our company applies.

- Intentional accident

- Lost or damaged key

- Damage to property owned, used, or managed by the customer

- Unauthorized repair

5. If there is a fault in use or management.

- If the vehicle is stolen because the vehicle was parked with the key in or unlocked.

- Damage due to damage or corrosion to the vehicle body caused by poor usage.

- Dirty interior equipment

- Loss or damage of equipment (punk, burst, boil cap)

- Damage to the vehicle when driving on roads other than roads, such as coasts, riverbeds, or forest areas (accidents on roads other than maintained and managed roads)

- Damage caused by incorrect fuel type when refueling

- Maintenance costs if the wrong type of fuel is used when refueling

- Discharging the battery during use

- Even if the accident is your own fault, be sure to report it to the police or the business office.

- Please report to the office during business hours.

Compensation/insurance after the first accident
1.If the vehicle becomes unavailable

If you return the vehicle using roadside assistance after the accident has been resolved, the contract will end regardless of the number of remaining days of use.
Depending on your insurance, you may be required to pay an additional fee. (Customers are responsible for any unreasonable operation that does not take into account the condition of the vehicle.)
2.If a vehicle is available
After an accident, a ``basic deductible'' applies to insurance. If a second accident occurs, there will be charges that you will have to pay.
Re-insurance is an option after your first accident.
In the case of re-enrollment, the remaining days of use from the time of the accident will be calculated and the amount will be applied after the customer is informed of the amount. Payment can be made at the time of return.
The above is optional, but re-enrollment is recommended.

However, in the case of a single accident, a maximum of 50,000 yen(Alphard 100,000 yen)) will be incurred when the vehicle is repaired.
① Self-inflicted accidents are accidents in which the rental car collides with a wall or other object due to own driving error, resulting in damage.
②A hit-and-run is an accident in which a customer parks their car in a parking lot, returns later, and an unknown car collides with the rental car before fleeing. Unless there is a surveillance camera, there is no way to know who caused the accident, so it is considered an isolated accident.
In this case, even if you subscribe to NOC compensation, you will have to pay a co-payment (50,000 yen (Alphard 100,000 yen))!

Rental car rental terms and conditions

Chapter 1 General Provisions

Article 1 (Application of Terms and Conditions) Pursuant to the provisions of these Terms and Conditions, the Company shall lend a rental vehicle (hereinafter referred to as a "rental car") to the Renter, and the Renter shall receive the vehicle. Matters not stipulated in these Terms and Conditions shall be governed by the detailed regulations in Article 36, laws and regulations, or general custom.

2. The Company may accept special agreements to the extent that they do not violate the purpose of these Terms and Conditions and Bylaws, laws and regulations, administrative notifications, or general customs. If a special agreement is made, that special agreement shall take precedence over the terms and conditions.

Chapter 2 Reservations

Article 2 (Application for Reservation) When renting a rental car, the lessee shall agree to the terms and conditions and separately specified price list, etc., and in advance, in accordance with the separately specified method, the vehicle class, rental start date and time, rental location, rental period, return location, etc. , the driver, the necessity of accessories such as child seats, and other rental conditions (hereinafter referred to as "Rental Conditions") when applying for a reservation.

2 When the Company receives a reservation application from a renter, the Company shall, in principle, accept the reservation within the scope of the rental cars owned by the Company. In this case, the Renter shall pay a separately specified reservation application fee, unless otherwise approved by the Company.

Article 3 (Changes to Reservations) If the Renter wishes to change the rental conditions set forth in Paragraph 1 of the preceding Article, the Renter must obtain the consent of the Company in advance.

Article 4 (Cancellation of Reservation, etc.) The Renter may cancel the reservation using a method specified separately.

2. If the renter, due to the renter's convenience, does not begin the procedures to conclude the rental car rental contract (hereinafter referred to as the "rental contract") even after one hour has passed from the reserved rental start time. , the reservation is assumed to have been cancelled.

3. In the case of the preceding two paragraphs, the Renter shall pay the reservation cancellation fee to the Company pursuant to separate provisions, and when this reservation cancellation fee is paid, the Company shall transfer the received reservation application fee to the Renter. shall be returned to.

4. If the reservation is canceled or the rental contract is not concluded due to the Company's circumstances, the Company shall not only refund the reservation application fee already received, but also pay a penalty fee as specified separately. .

5. If the rental contract is not concluded due to an accident, theft, non-return, recall, natural disaster, or any other reason not attributable to the renter or our company, the reservation will be deemed cancelled. In this case, the Company shall refund the reservation application fee received.

Article 5 (Alternative Rental Car) If the Company is unable to lend a rental car of the vehicle class reserved by the Renter, the Company shall rent a rental car of a vehicle class different from the reservation (hereinafter referred to as "Alternative Rental Car"). You may request delivery.

2. If the renter accepts the offer set forth in the preceding paragraph, the Company shall lend the replacement rental car under the same rental conditions as at the time of reservation, except for the vehicle class. In addition, if the rental fee of the alternative rental car is lower than the rental fee of the vehicle class for which the reservation was made, the rental fee shall be based on the rental fee of the vehicle class of the replacement rental car.

3. The Renter may refuse the offer to rent an alternative rental car as set forth in Paragraph 1 and may cancel the reservation. 4 In the case of the preceding paragraph, if the reason for not being able to rent the property as described in Paragraph 1 is due to reasons attributable to the Company, it will be treated as cancellation of the reservation as provided in Article 4, Paragraph 5, and the Company will refund the reservation application fee received. In addition to the refund, you will be required to pay a penalty fee as specified separately.

Article 6 (Disclaimer) The Company and the Renter shall not make any claims to each other regarding the cancellation of the reservation or the fact that the rental contract has not been concluded, except for the measures set forth in Articles 4 and 5. We shall not do so.

Article 7 (Agency for Reservation Operations) The Renter may apply for a reservation through a travel agency, affiliated company, etc. (hereinafter referred to as an "Agent") that handles reservation operations on behalf of the Company.

2. A Renter who has applied to an agency as described in the preceding paragraph may only apply to that agency to change or cancel the reservation.

Chapter 3 Rental

Article 8 (Conclusion of rental contract) The lessee shall clearly state the rental conditions set forth in Article 2, Paragraph 1, and the Company shall clearly state the rental conditions in these terms and conditions, price list, etc., and conclude the rental contract. I assume that. However, this does not apply if there is no rental car that can be rented or if the renter or driver falls under any of the items of Article 9, Paragraph 1 or Paragraph 2.

2. When a rental contract is concluded, the lessee shall pay the rental fee stipulated in Article 11, Paragraph 1 to the Company.

3 Based on the basic notification (Note 1) of the regulatory agency, the Company shall record the driver's name, address, type of driver's license, and In order to enter the number of the driver's license (Note 2) or attach a copy of the driver's license, we ask the lessee to provide information on the driver designated by the lessee (hereinafter referred to as "driver's license") when concluding the rental contract. In addition to requesting the presentation of a driver's license (hereinafter referred to as "person"), we may also request a copy of the driver's license. In this case, if the lessee is the driver, the lessee must present his or her own driver's license or submit a copy of it; if the lessee and the driver are different, the lessee must present the driver's license. or submit a copy thereof.

(Note 1) The basic notification from the regulatory agency is 2. of the Ministry of Land, Infrastructure, Transport and Tourism's Director-General of Motor Vehicles Transport Bureau notification "Basic notification regarding rental cars" (Jitabi No. 138, June 13, 1995). (10) and (11).

(Note 2) A driver's license refers to a driver's license specified in Article 92 of the Road Traffic Act, which is in the format of Appended Form 14 of Article 19 of the Road Traffic Act Construction Regulations. In addition, the international driving license or foreign driving license stipulated in Article 107-2 of the Road Traffic Act is equivalent to a driver's license.

4. When concluding a rental contract, the Company may request the renter and driver to present documents that can be used to verify their identity in addition to their driver's license, and may take copies of the submitted documents.

5. When concluding a rental contract, the Company will request notification of a mobile phone number, etc. for contacting the renter and driver during the rental period.

6. When concluding a rental contract, the Company may request the Renter to pay by credit card or cash, or may specify other payment methods.

Article 9 (Refusal to conclude a rental contract) If the lessee or driver falls under any of the following items, the rental contract cannot be concluded.

(1) When the driver does not present the driver's license required to drive the rented car, or does not agree to submit a copy of the driver's driver's license despite our request.

(2) When it is recognized that the person is under the influence of alcohol.

(3) When the person is found to be exhibiting symptoms of intoxication due to narcotics, stimulants, paint thinner, etc.

(4) When a child under the age of 6 is allowed to ride with the vehicle even though there is no child seat.

(5) When it is recognized that the person is a member or affiliate of an organized crime group or an organization related to an organized crime group, or a person who belongs to other anti-social organizations. 2. If the lessee or driver falls under any of the following items, the Company may refuse to conclude the rental contract.

(1) When the driver specified at the time of reservation is different from the driver at the time of conclusion of the rental contract.

(2) When there is a fact that payment of the rental fee was delayed in past rentals.

(3) When the acts listed in each item of Article 17 have occurred during past rentals.

(4) When the facts listed in Item 18, Paragraph 6 or Article 23, Paragraph 1 have occurred in past rentals (including rentals by other rental car companies).

(5) In the past rental, there was a fact that automobile insurance was not applied due to a violation of the rental terms or insurance terms.

(6) When a person engages in violent acts, demands a burden that exceeds a reasonable range, or uses violent acts or language towards employees or other related parties of the Company in relation to transactions with the Company.

(7) When spreading rumors or using fraudulent means or force to damage the credibility of our company or interfere with our business.

(8) When the conditions specified separately are not met.

3 In the case of the preceding two paragraphs, if a reservation has already been established with the renter, the reservation will be treated as canceled, and if payment of the reservation cancellation fee has been received from the renter, it will be treated as a cancellation. The reservation application fee will be returned to the lessee.

Article 10 (Establishment of Rental Contract, etc.) A rental contract shall be established when the Renter pays the rental fee to the Company and the Company delivers the rental car to the Renter. In this case, the reservation application fee received will be applied to part of the rental fee.

2. The delivery referred to in the preceding paragraph shall be made at the rental location specified in Article 2, Paragraph 1 on the rental start date and time in the same paragraph.

Article 11 (Rental Fee) The rental fee shall mean the total amount of the following fees, and the Company will clearly indicate each amount or basis of calculation in the fee list.

(1) Basic fee (2) Disclaimer guarantee system participation fee (3) Option fee (4) Fuel fee (5) Other fees

2. The basic charges shall be determined by the Director of the Transport Branch of the Regional Transport Bureau (in Hyogo Prefecture, the Director of Hyogo Land Transport Department, Kobe Transport Management Department, and in the case of Okinawa Prefecture, the Director of the Land Transport Office of the Okinawa General Secretariat) at the time of renting the rental car. The same applies to Article 14, Paragraph 1.).

3 If the rental fee is revised after making a reservation pursuant to Article 2, the rental fee shall be the lower of the fee applied at the time of reservation and the fee at the time of rental.

4 Rental fees shall be determined in the detailed regulations.

Article 12 (Changes to rental conditions) If the lessee wishes to change the rental conditions set forth in Article 8, Paragraph 1 after the conclusion of the rental contract, the lessee must obtain the consent of the Company in advance.

2. The Company may not approve changes to rental conditions pursuant to the preceding paragraph if such changes would hinder rental operations.

Article 13 (Inspection and Confirmation) The Company shall conduct inspections stipulated in Article 48 [Periodical Inspection and Maintenance] of the Road Transport Vehicle Act and rent out rental cars that have undergone the necessary maintenance.

2. Our company shall conduct inspections stipulated in Article 47-2 [Daily Inspection and Maintenance] of the Road Transport Vehicle Act and carry out necessary maintenance.

2. The renter or driver must ensure that the inspection and maintenance set forth in the preceding two paragraphs has been carried out, and that there are no maintenance defects in the rental car based on an inspection of the vehicle exterior and accessories based on a separately specified inspection list, and that the rental car meets the rental conditions. Please confirm that there is. 2. If the rental car is found to have maintenance defects as a result of the confirmation described in the preceding paragraph, the Company shall immediately carry out the necessary maintenance.

Article 14 (Issuance of rental certificate, carrying, etc.) When the Company hands over a rental car, the Company shall issue the specified rental certificate to the lessee or driver, which contains the matters determined by the Director of the Transport Branch of the Regional Transport Bureau. I assume that.

2. The renter or driver must carry the rental certificate issued pursuant to the preceding paragraph while using the rental car.

3. If the renter or driver loses the rental certificate, he/she shall immediately notify the Company to that effect.

4. When the renter or driver returns the rental car, they must also return the rental certificate to the Company at the same time.

Chapter 4 Use

Article 15 (Management Responsibility) The renter or driver shall maintain the rental car with the duty of care of a prudent manager from the time the rental car is delivered until the time it is returned to the Company (hereinafter referred to as "in use"). shall be used and stored.

Article 16 (Daily Inspection and Maintenance) During use, the lessee or driver shall inspect the rental car as stipulated in Article 47-2 [Daily Inspection and Maintenance] of the Road Transport Vehicle Act before using it every day, and perform necessary maintenance. shall be carried out.

Article 17 (Prohibited acts) The renter or driver shall not engage in the following acts while using the vehicle. (1) Using a rental car for automobile transportation business or similar purposes without our consent or permission based on the Road Transportation Act.

(2) Using the rental car for purposes other than those specified, or having it driven by someone other than the driver listed on the rental certificate under Article 8, Paragraph 3, or a person who has obtained consent from the Company.

(3) Taking any action that infringes on the rights of the Company, such as subletting the rental car or using it as collateral for others.

(4) Forging or altering the automobile registration number plate or vehicle number plate of a rental car, or changing the current status of the rental car, such as modifying or refurbishing it.

(5) Using a rental car for various tests or competitions, or for towing or backing other cars without obtaining consent from the Company.

(6) Using a rental car in violation of laws and regulations or public order and morals.

(7) Subscribing to damage insurance for a rental car without the consent of our company.

(8) Taking the rental car out of Japan.

(9) Damaging or staining an electric vehicle or charger due to improper handling of the electric vehicle or charger.

(10) Any other act that violates the rental conditions set forth in Article 8, Paragraph 1.

Article 18 (Treatment in case of illegal parking, etc.) If the lessee or driver parks the rental car illegally as stipulated in the Road Traffic Act while using the rental car, the lessee or driver has jurisdiction over the area where the illegal parking was done. You must immediately appear at the police station, pay the fine, etc. related to illegal parking, and bear the various expenses associated with illegal parking, such as towing, storage, and collection.

2. When our company receives a notice from the police about a parking violation for a rental car, we will contact the renter or driver and promptly move or pick up the rental car, and at the end of the rental period or as instructed by our company. The Renter or the Driver shall instruct the Renter to appear at the handling police station and deal with the violation by the specified time, and the Renter or the Driver shall comply with this. Furthermore, if the rental car is removed by the police, we may, at our discretion, collect the rental car from the police ourselves.

2 After giving the instructions set forth in the preceding paragraph, our company shall, at our discretion, confirm the status of the violation process using the traffic violation notice, payment slip, receipt, etc., and if the violation has not been processed, it will be processed. The instructions set forth in the preceding paragraph shall be given to the renter or driver until the end. In addition, the Company will provide the renter or driver with a document designated by the Company (hereinafter referred to as a "Letter of Admission") stating that the renter or driver has committed an illegal parking violation, and that he or she will appear at a police station, etc., and will comply with legal measures as a violator. ), and the lessee or driver shall comply with this.

2 If the Company deems it necessary, the Company will submit documents containing personal information such as a confession form and rental certificate to the police in order to pursue liability for illegal parking violations against the renter or driver. In addition to providing necessary cooperation, the public safety commission will submit documents such as written explanations, self-admissions, and rental certificates as stipulated in Article 51-4, Paragraph 6 of the Road Traffic Act, and report the facts. We may take necessary legal measures, and the lessee or driver agrees to this.

5 If the Company receives an order to pay a fine for abandonment pursuant to Article 51-4, Paragraph 1 of the Road Traffic Act, and pays the fine for neglect, or costs incurred in searching for the renter or driver, or for moving, storing, or withdrawing the vehicle. If the Company incurs the costs required for collection, etc., the Company shall charge the renter or driver the following amounts (hereinafter referred to as "Parking Violation Related Costs"). In this case, the lessee or driver shall pay the parking violation-related fees by the date specified by the Company.

(1) Amount equivalent to the neglect violation fee

(2) Parking violation penalty separately determined by our company

(3) Expenses required for the search and expenses required for moving, storing, picking up the vehicle, etc.

6. In the event that the lessee or driver is required to pay a fine, etc. for illegal parking pursuant to the provisions of paragraph 1, the Company's instruction that the lessee or driver should handle the violation pursuant to paragraph 2. Or, if the Company does not respond to the Company's request to sign a written admission pursuant to Paragraph 3, the Company shall apply the amount stipulated in Paragraph 5 to the parking violation fine and parking violation penalty, and the lessee or driver shall The Company may charge a parking violation fee (referred to as the "Parking Violation Fee" in the following paragraph) from the person in an amount separately determined by the Company.

7. If the lessee or driver pays the amount requested by the company pursuant to paragraph 5, the lessee or driver may later pay a fine for the parking violation or file a public prosecution. If the order to pay a parking violation fine is canceled due to the above reason, and the Company receives a refund of the parking violation fee, the Company will refund only the parking-related fees already paid to the lessee in an amount equivalent to the parking violation fee. Or it shall be returned to the driver. The same shall apply in the event that the Company is charged a parking violation fee pursuant to Paragraph 6.

Chapter 5 Return

Article 19 (Return Responsibility) The renter or driver shall return the rental car to the Company at the designated return location by the end of the rental period.

2 If the renter or driver violates the provisions of the preceding paragraph, they shall compensate for any damage caused to the company.

3. If the renter or driver is unable to return the rental car within the rental period due to natural disaster or other force majeure, the renter or driver shall not be responsible for any damage caused to the company. In this case, the lessee or driver shall immediately contact the Company and follow the Company's instructions.

Article 20 (Confirmation upon return, etc.) The lessee or driver shall replenish fuel such as gasoline and return the rental car and equipment in the presence of our company. In this case, the product shall be returned in the same condition as when it was delivered, excluding parts that have worn out due to normal use. If fuel such as gasoline is not refilled, the lessee or driver shall immediately pay to the Company the amount calculated using the Company's prescribed conversion table according to the mileage during use.

2. When returning a rental car, the renter or driver must confirm that there are no items left behind by the renter, driver, or fellow passenger in the rental car. We shall not be responsible for the storage of such information.

Article 21 (Rental Fees When Changing the Rental Period) When the lessee or driver changes the rental period pursuant to Article 12, Paragraph 1, the lessee or driver shall pay the rental fee corresponding to the changed rental period. Masu.

Article 22 (Return location, etc.) If the specified return location is changed pursuant to Article 12, Paragraph 1, the renter or driver shall bear the costs of forwarding necessary due to the change of return location. Masu.

2. If the renter or driver returns the rental car to a location other than the designated return location without obtaining the consent of the Company pursuant to Article 12, Paragraph 1, the renter or driver shall pay a separately specified return location change penalty fee.

Article 23 (Measures to be taken in the event of non-return) If the renter or driver does not return the rental car to the designated return location even after the rental period has expired, the Company will request the return of the rental car. If the borrower does not respond to the request, or if it is determined that the rental has not been returned due to reasons such as the whereabouts of the borrower becoming unknown, legal measures such as filing a criminal complaint will be taken.

2 When the preceding paragraph falls under the preceding paragraph, the Company will interview the renter's or driver's family, relatives, workplace, and other related parties and activate the vehicle location information system in order to confirm the location of the rental car. We will take necessary measures including, etc.

3 In the event of falling under Paragraph 1, the lessee or driver shall be responsible for compensating for the damage caused to the Company pursuant to the provisions of Article 28, as well as collecting the rental car and searching for the lessee or driver. You will be responsible for the costs incurred.

Chapter 6 Measures in the event of breakdown, accident, or theft

Article 24 (Measures to be taken when a malfunction is discovered) If the renter or driver discovers any abnormality or malfunction in the rental car during use, he or she shall immediately stop driving, contact the Company, and follow the Company's instructions. .

Article 25 (Measures to be taken in the event of an accident) If an accident occurs while using the rental car, the renter or driver shall immediately stop driving, take legal measures regardless of the size of the accident, and The following measures will be taken.

(1) Immediately report the circumstances of the accident to our company and follow our instructions.

(2) When repairing a rental car based on the instructions in the previous item, unless approved by the Company, the repairs must be carried out at the Company or at a factory designated by the Company.

(3) Cooperate with the investigation of the Company and its insurance company regarding the accident, and submit necessary documents without delay.

(4) When negotiating or otherwise reaching an agreement with the other party regarding an accident, obtain the consent of the Company in advance.

2 In addition to taking the measures set forth in the preceding paragraph, the lessee or driver shall handle and resolve the accident at their own responsibility.

3. The Company shall provide advice regarding the handling of accidents for the Renter or the Driver, and shall cooperate in resolving the matter.

Article 26 (Measures in the event of theft) If the rental car is stolen or suffers any other damage while in use, the renter or driver shall take the following measures.

(1) Immediately report to the nearest police.

(2) Immediately report the damage situation etc. to the Company and follow the Company's instructions.

(3) Cooperate with the investigation of the Company and the insurance company with which the Company has a contract regarding theft and other damage, and submit requested documents without delay.

Article 27 (Termination of rental contract due to unusability) If the rental car becomes unusable due to malfunction, accident, theft, or other reasons (hereinafter referred to as "failure, etc.") during use, the rental contract will be terminated. shall be terminated. 2. In the case of the preceding paragraph, the renter or driver shall bear the costs required for picking up and repairing the rental car, and the Company shall not refund the rental fee already received. However, this shall not apply if the failure, etc. is due to the reasons specified in Paragraph 3 or Paragraph 5.

3. If the breakdown is due to a defect that existed before the rental, a new rental contract will be concluded and the lessee will be able to receive an alternative rental car from our company. Please see Article 5 regarding the conditions for providing alternative rental cars.

Paragraph 2 shall apply mutatis mutandis.

4. If the Renter does not receive the alternative rental car provided in the preceding paragraph, the Company shall refund the rental fee received in full. The same shall apply if the Company is unable to provide an alternative rental car.

5. In the event that a breakdown occurs due to reasons that are not attributable to the lessee, driver, or the company, the Company will deduct the amount of the rental fee received from the rental fee for the period from the rental to the end of the rental contract. The remaining amount after deducting the corresponding rental fee shall be returned to the Renter.

6. Except for the measures stipulated in this article, the renter and driver may not make any claims against the Company for damages caused by not being able to use the rental car other than those stipulated in this article.

Chapter 7 Compensation and Compensation

Article 28 (Compensation and Business Compensation) If the lessee or driver causes damage to a third party or the Company while using the rented car, the lessee or driver shall compensate for the damage. . However, this excludes cases due to reasons attributable to our company.

2.Among the damages to our company mentioned in the preceding paragraph, damages due to accidents, theft, breakdowns due to reasons attributable to the renter or driver, damage caused by our company's inability to use the rental car due to stains or odors of the rental car, etc. are stipulated in the price list. Depending on the situation, damages will be compensated or business compensation will be provided, and the renter or driver shall pay this.

Article 29 (Insurance and Compensation) If the renter or driver is liable for compensation as set forth in Paragraph 1 of the preceding article, the following shall apply based on the liability insurance contract or liability mutual aid contract concluded by the Company regarding the rental car, or the compensation system established by the Company. Insurance money or compensation within the limits will be paid.

(1) Personal compensation

Unlimited per person (including compulsory automobile liability insurance)

(2) Objective compensation

Unlimited per accident (deductible amount: 100,000 yen)

(3) Personal injury compensation

He can earn up to 30 million yen per person.

2. If any of the disclaimers in the insurance terms and conditions or compensation system apply, the insurance money or compensation money stipulated in Paragraph 1 will not be paid.

3. Damages for which insurance money or compensation money is not paid and damages that exceed the insurance amount or compensation money paid pursuant to the provisions of paragraph 1 shall be borne by the renter or driver.

4. When the Company has paid the damages to be borne by the Renter or the Driver, the Renter or the Driver shall immediately reimburse the Company for the amount paid by the Company.

5. The amount equivalent to the insurance premium of the non-life insurance contract or the amount equivalent to the mutual aid premium for liability mutual aid as stipulated in Paragraph 1 is included in the rental fee.

Chapter 8 Cancellation of Rental Agreement Article 30 (Cancellation of Rental Agreement) The Company shall not be liable for any violation of these terms and conditions by the Renter or the Driver during use.

or if any of the items in Article 9, Paragraph 1 apply, you may cancel the rental contract without any notice or demand and immediately request the return of the rental car. I assume it is possible. In this case, the Company shall not refund the rental fee received to the Renter.

Article 31 (Cancellation with Consent) The Renter may cancel the rental contract even if the Property is in use, after obtaining the Company's consent and paying the cancellation fee set forth in the following paragraph. In this case, the Company will deduct the rental fee corresponding to the period from lending to return from the rental fee received and return the remaining amount to the renter.

2. When canceling the contract under the preceding paragraph, the Renter shall pay the following cancellation fee to the Company.

Cancellation fee = (basic fee corresponding to the rental contract period) - (basic fee corresponding to the period from rental to return x 50%)

Chapter 9 Personal Information

Article 32 (Purpose of use of personal information) The purposes for which the Company acquires and uses personal information of the renter or driver are as follows.

(1) As a business operator that has received permission for the rental car business based on Article 80, Paragraph 1 of the Road Transportation Act, we will carry out the matters required as a condition of the business license, such as creating a rental certificate at the time of concluding a rental contract. To do.

(2) To introduce rent-a-cars, used cars, and other products handled by our company, to provide future services, etc., and to send promotional materials and e-mails regarding various events, campaigns, etc., to the lessee or driver. To provide guidance through methods such as sending.

(3) When concluding a rental contract, to verify the identity of the rental applicant or driver and examine whether or not the rental contract can be concluded.

(4) To conduct questionnaire surveys of renters or drivers for the purpose of planning and developing products and services handled by our company, or considering measures to improve customer satisfaction.

(5) To statistically aggregate and analyze personal information and create statistical data that is processed into a form that cannot identify or identify individuals.

2 When acquiring the personal information of the renter or driver for purposes other than those stipulated in the items of Paragraph 1, the purpose of use will be clearly stated in advance.

Chapter 10 Miscellaneous Rules

Article 33 (Setoff) If the Company has a financial obligation to the Renter or the Driver based on these terms and conditions, the Company may set it off against the Renter's or Driver's financial obligation to the Company at any time.

Article 34 (Consumption Tax) The lessee or driver shall pay to the Company the consumption tax (including local consumption tax) imposed on transactions based on these terms and conditions.

Article 35 (Delay Damages) If the Renter or Driver and the Company fail to fulfill their financial obligations based on these terms and conditions, they shall pay the other party a delay damage charge at the annual rate of 14.5%. .

Article 36 (Priority application of Japanese terms and conditions) If there is a discrepancy between the text or terminology of the Japanese terms and conditions and the English terms and conditions, the Japanese terms and conditions will be deemed official and will be applied preferentially.

Article 37 (Detailed Rules) The Company may separately establish detailed rules for these Terms and Conditions, and such detailed rules shall have the same effect as these Terms and Conditions.

2. When the Company establishes separate detailed regulations, it shall post them at each of the Company's business stores and include them in pamphlets, price lists, etc. published by the Company. The same applies if you change this. Article 38 (Agreed Jurisdictional Court) In the event that a dispute arises regarding the rights and obligations based on these Terms and Conditions, the competent court shall be the summary court that has jurisdiction over the location of our company's head office, branch office, or business office, regardless of the amount of the lawsuit.

that's all

Attachment

[Reservation cancellation fee (cancellation fee)]

・Free until 45 days before the date of use

・From 44 days to 16 days before the date of use: 10% of the total amount used

・From 15 days to 2 days before the date of use: 20% of the total amount used

・During business hours on the day before use: 80% of the total amount used

・On the day of use: 100% of the total amount used

*Cancellations made after 18:00 will be treated as cancellations for the next day.

[Non-Operating Charge (NOC)]

(rental car)

・If the vehicle is returned to the scheduled return location on its own: ¥100,000 (tax exempt)

・If the vehicle is unable to drive and is not returned to the scheduled return location... ¥150,000 (tax exempt)

(Equipment)

・In case of unusability...100% of the purchase price of the replacement product.

・If repairs are required...100% of the repair cost

that's all

Free WIFI Router provided by ZH Rent-a-Car and Okitoour

Duration: From April 1st (Monday) 13:00 until May 31st (based on the application date) Provided Device: Unlimited data pocket WIFI (a Rakuten WIFI device that can be shared with up to 5 people. Data is provided unlimitedly.) Provided Condition: Available only to customers who use a rental car for more than 2 days from the ZH Rent-a-Car Naha Airport branch and reserve in advance. Usage Method: Receive the pocket WIFI together with the rental car and return them together when returning the car. Notice: In case of loss, water damage, or breakage, the customer must compensate 10,000 JPY for the device (simple malfunctions are not covered).
         If you would like to use a free Wi-Fi device from ZH Rent A Car, please inform the local staff when collecting your vehicle, even if you have reserved one in advance. Please understand that         the number of devices is limited, and availability is not guaranteed.

Cancellation policy

7 days before use date: None
6 to 4 days before the usage date: 20%
3 to 2 days before the usage date:30%
The day before the usage date: 50%
On the day: 100%
During Golden Week, New Year's holidays, and Obon holidays, there may be a separate cancellation policy in the product details.

How to get a car from Naha Airport to ZH Rent A Car Store

If you do not see the ZH staff at the pickup location, please call: 098-851-8386,

or contact the staff via Line/WhatsApp.

LINE: @910rsogo

WhatsApp: +8198-851-8386

The pick-up location has been changed to Domestic Terminal 1F, Stop No.14 (Rental Car Shuttle Bus Stop).

If you require pick-up from Naha Airport, please come to Domestic Terminal 1F, Stop No.14 (Rental Car Shuttle Bus Stop)

How to return a car to ZH Rent a Car